Climax Heating & Air Conditioning

We happened upon Climax after searching Homestars for a company who could replace our 24 year old air conditioner. Of course it happened to stop working during some of the hottest days this year and we were certain we would have to wait to be seen. I contacted Climax and spoke to Sam who was so friendly and understanding of our situation. Wanting to squeeze us in as soon as possible he actually got two technicians to come out the next day and were so professional and cleaned up as they worked and also corrected things
that were done incorrectly by the previous company. We are very happy with their work and would certainly use them again but also refer them to anyone needing air conditioner replacement.

A/C stopped working in 40 degree weather. Found Climaxair online because they were in the area. Called them and they got back to me the same day. Spoke with Sam who did a consult over the phone. Had the best pricing of all the places I called. Had the installation 2 days later . The guys that came to install spent over 10 hours. They did such a great job, they even found a fault in the way it was vented and fixed it. They were respectful of our home and wearing shoes that they laid down protective material not to scratch our floors. The air comes up into the house colder and the air pushes all the way to the 2nd floor where it was barely going before. Very happy with their work. Would recommend them to others in need.

I was looking for someone to fix my HVAC leak. Sam was extremely prompt, came by the same day and fixed the issue. Very honest and professional experience. Highly recommended.

Our air conditioner broke down in the middle of a heat wave. Climax Air Conditioning came in about a half hour and repaired the unit quickly and efficiently. We will be using their services again in the future.

I tested my A/C on 6/14/24 to find it was not cooling. My 30 year old A/C owes me nothing but what a time for it to fail, with a nasty heatwave coming. I had 2 other contractors come by and both confirmed that my old unit was low or out of refrigerant. The unit was too old and used the old freon that is not allowed to be topped up. I was looking at having to purchase a new unit. They both gave me quotes. One used pressure tactics and the other the prices were outrageous. On 6/18/24 I decided to use HomeStars and was lucky to find Climax Air Conditioning. I called Climax Air but got no answer. I figured all these contractors would be busy during this heatwave. To my surprise, Sam called me back within 5 minutes. I immediately felt comfortable speaking with Sam. He was patient with me answering all my questions and making recommendations. There was no pressure and ultimately it was my decision on what direction to go. I needed a 2 ton unit and decided to go with the Amana ASX130241. The price was very fair especially compared to my other 2 quotes.

I thought I would have to wait a week or 2 but Sam managed to squeeze me in for an install on 6/20/24. On Thursday, Sam's team, Ben and Masood arrived early and performed a wonderful job. Changing my A/C unit was not straight forward and had challenges but Ben figured it all out. I tip my hat to the guys because it was a very hot day to do this kind of work!

I highly recommend Sam and Climax Air Conditioning. I trust him, he is honest and I will be considering them again when it comes time to replacing my 19+ year old furnace.

Wouldn't you know, my home's 30 year old AC unit failed the evening before a big weeklong heatwave was forecast to begin here in Toronto. Given the unfortunate timing, I figured that I was either going to be frustrated with calling around to find a service technician to come to my home without a long wait, or that I would fall prey to an unscrupulous contractor given my urgency in wanting to restore AC for my family.

Fortunately, I was completely wrong on both scores. Several minutes after submitting my request to HomeStars, a handful of contractors had replied. One that caught my eye was Climax Air, primarily because of all the glowing 10 star reviews. I was a little incredulous with the reviews, but I called and spoke to Sam. He mentioned that he was heading cross-town to another appointment, but would stop in on his way to take a look at my AC condenser unit. True to his word, Sam arrived within the hour. He took his time to troubleshoot the compressor, including confirming gas pressure and substituting a new capacitor to try and bring it back to life. Unfortunately, after 30 years it was well and truly dead.

Of course this is the point where I expected the hard sell -- after all, I'm a desperate homeowner with no option on a 40 degree day but to replace my AC ASAP. Fortunately, Sam patiently walked me through my options, and answered all of my questions with a calm no-nonsense approach. He didn't oversell nor undersell the job, he didn't pressure me to sign on the spot, and he set clear expectations as to the performance of the new system and the necessary compromises due to the placement of the condenser unit and the legacy HVAC infrastructure in my house. We settled on the equipment and contract terms, and then I was expecting him to tell me that it would be a week or two before his team could begin the work. Again, I was completely taken aback that Sam managed to arrange for the installers to come to begin the work a few short hours later the same day.

Often, once the work begins on a project and expectations inevitably fail to be met, buyer's remorse can quickly set in. As it was late afternoon I felt for sure someone would call me to tell me the job would be put off till another day. However, true to his word, the Climax Air installers pulled up in my driveway ready to get to work. And work they did. Behzad (Ben) and Hassan immediately got to work replacing both my AC unit, and my equally old gas furnace. There were some challenges they had to overcome adapting some of my old ducts and infrastructure, but they diligently kept at the job till midnight so that I would have AC for my family -- and they delivered. They arranged to return the following day to complete the furnace install (hooking up the gas, etc.) and again, arrived on time and worked hard to finish the work. When they were done, everything worked just as Sam had originally promised, the old equipment was removed, and Ben and Hassan made sure everything was left clean and neat.

Based upon my experience would I recommend Climax Air to others seeking HVAC assistance? Absolutely! In a world that sometimes feels filled with fly-by-night charlatans who never live up to their promises, it's an absolute delight to work with a company like Climax, staffed with honest, decent, hard-working, competent and authentic individuals.

I called and got Sam on the phone right away. He was able to book my appointment for the next day. Due to the heat wave we were experiencing, that was much appreciated! The 2 technicians that arrived were very professional and didn't take any short-cuts. Believe me, I could tell. They took there time and did an amazing job. I most definitely recommend Climax Air.

Climax air technician Sam came on time and identified the issue. Solved within 10-15 mins. Amazing service and super efficient.

this company send a technician same day within one hour of my initial call, very professional. Sam the service tech was very professional, very helpful. fixed the problem without need for expensive repairs.

will definitely use this company again in the future. highly recommended

Climax Heating and Air Conditioning were very professional, informative and their customer service was second to none. I would highly recommend them.