The Granite Spot

Countertops
Mississauga ON L4Z 1P3
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HomeStars
Countertops
The Granite Spot
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67%

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Reviews by rating (past 12 months)

Reviews for The Granite Spot

Average customer rating:
8.9 10 (19 reviews)

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N. B.
N. B.
1 review Barrie, ON
9/10

Countertop for kitchen renovation

This company was recommended by the contractor completing the renovation. I found when dealing with both Chris and Kelly, they were very helpful and friendly and when I had questions, they were always prompt in answering. Their prices are reasonable and the supplier they deal with had a good variety of slabs to choose from. It only took me about an hour to decide what I wanted as opposed to another company where we spent half a day looking and could not find anything suitable. The countertop was promised in three weeks, but was ready in less than the expected time. Unfortunately due to an unforeseen problem, it was not delivered and installed for another couple of weeks, but at that time was delivered and installed as promised. The installers were knowledgeable and handy in completing the job. There were a couple of minor issues but these were solved and the installation was finished. Overall I found this a great company to deal with and would happily recommend them.

Approximate cost of services:
$3,800.00
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Company Response

Thanks Nancy, and we apologized for the incidence as well. Thanks for recommending us!

Patti S.
Patti S.
5 reviews Burlington, ON
10/10

quartz kitchen counter top

The work was well done and quick. Very happy with their work. I would recommend this company to anybody.

Approximate cost of services:
$3,000.00
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Company Response

Thanks Patti! We appreciate it.

Trailwood
Trailwood
1 review Mississauga, ON
10/10

kitchen countertop

Price is reasonable enough and did a good job in my kitchen countertop. Good to recommend to friends and neighbors.

Approximate cost of services:
$1,800.00
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Company Response

Thanks Carmen. We're glad you like it.

Mark from Oakville
Mark from Oakville
2 reviews Oakville, ON
3/10

Bathroom countertops, bathtub topping, shower seat, curbs

Not happy at all, you can try your luck and see where it will take you. On our case, we pick a 55/sf quartz and negotiate to 40/sf, somehow Chris was able to raise the price to 75/sf as he mentioned that it was too many cuts (12 rectangle pieces). Also the finish was really bad, they silicone (clear) areas that were supposed to be grouted and now we can see a lot of holes where it supposed be grout. He told us that we can use a utility knife and take the silicone out, but at 75/sf we expect more. For us they didn't work out, hope you have batter luck.

Approximate cost of services:
$2,400.00
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Company Response

Dear Mark,

Thank you for your feedback, and I apologize that our service did not meet your expectation.

We had given you the price based on kitchen countertop and we also mentioned that price vary based on colour selections. You told to us that you have done a lot of research in terms of pricing and colour wise, and you decided to go through us because we offered you a better price than other company regardless the project we did for you is very time consuming and we have put a lot of effort behind the scene that you did not realized.

In terms of installation, We used silicon to finish last step of installation which helps prevent water getting through between the seams. We are happy to go back and take off the silicon for you. And if you would like us to use grout to fill up instead we can do that as well, but we will not responsible with future outcomes as we know it is not the standard way doing it.

Richard
Richard
1 review Vaughan, ON
10/10

Quartz kitchen countertops

The Granite Spot did such a beautiful job on our kitchen. The workmanship was great, the team are very friendly and they took their time to do it, very precisely done, attention to details, highly recommended!

Approximate cost of services:
$2,500.00
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Company Response

Thanks Richard for promoting our company. It was our pleasure to provide you the service. Thanks again.

Artur in Mississauga
Artur in Mississauga
2 reviews Mississauga, ON
10/10

Kitchen Renovation

It took me a while to narrow down Fabricator who would do my exotic stone for my kitchen. I had only two slabs for about 90 sq ft of top with no back up. Only two slabs in entire GTA. Quite risky, but...I had my kitchen done yesterday by Chris from Granite Spot. Wow, what a job. "Bookmarking" done with details and high precision. As a surprise (bonus) we got cutting board and window seal made from remaining pieces of that slab. We love it.

Approximate cost of services:
$7,000.00
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Company Response

Thank you so much Artur for choosing and and spending your time promoting our company. We're sincerely appreciate it.

Raj H.
Raj H.
2 reviews Caledon, ON
0/10

Quartz Vanity

Ordered 2 vanity tops - they took the the measurements when it came to install they never showed up kept calling from 7pm they said 30mins. finally showed up at 10PM with out the tops! what a joke this place is.

Approximate cost of services:
$1,100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Mr. Hunjan. We are very sorry that you feel this way. We always try our best to give our clients the best products and services possible. It is our desire to leave a positive impression in our customer’s homes and for the years that follow their home improvement. Unfortunately, this did not happen with your experience.

One service we provide to our clients is providing installations to homeowners around the GTA. However, there was an unfortunate accident on the 401 that day. We were indeed meant to reach your place after 30 minutes, but due to that accident on the road we were at a stand-still. We immediately called you to let you know that we would only be able to be there at 10 p.m. You said that you didn’t want to have the installation made that late, which is understandable.

So we offered to do it the next working day or at your earliest convenience. You refused that option too and insisted on a refund of your deposit instead. We gave you a full refund even though your custom-made vanity tops were ready and loaded on the truck. Again, we are sorry that you had a bad experience. Please do let us know if there is anything else we can do for you, beyond giving you the full refund that we had already provided that same day.

10/10

kitchen; vanities and bar countertops

I did a major renovation in my house in Mississauga road this year and replaced almost everything. New windows; new kitchen; new floors; new bathrooms and etc. for the kitchen; vanities and bar countertops I chose “The Granite Spot” I had worked with them in my previous renovation projects and every time I was very satisfied with their service from the measurement to the install.
Kelly and Chris are very professional and I received a wonderful customer service from both of them. Their price is very competitive; they helped me to choose the perfect slab and then had our countertops cut precisely to the measurements and installed them very professedly. Both Kelly and Chris are very polite, friendly and courteous.
They have installed kitchen countertops; vanity countertops and bar countertops for me
I recommend them to everyone.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Mehdi,
Thank you so much for promoting our company. We really appreciate your kindness. We'll be looking forward to your next project and providing you the best service we can.

Cathy from Halton Hills
Cathy from Halton Hills
1 review Halton Hills, ON

First Review

10/10

Bathroom Vanity Top

I contacted the Granite Spot and a few other companies for a quote on an oddly-shaped Quartz vanity top. Within a 2 week time period, the vanity top was completed and installed and the price was very reasonable. It is of good quality and I love it! Chris and Kelly are efficient and professional. One of the companies I contacted actually took longer to provide a quote than GS did to complete the entire job! Definitely recommend!

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Cathy,
It was our pleasure to be able to help you.
Thanks so much for taking the time promoting our company.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Granite Spot

The Granite Spot is the home of granite fabrications, designs and installations. Our friendly and experienced teams are here to assist you with any designs for every corner of your home and offices such as: Granite kitchen countertops Quartz kitchen countertops Marble kitchen countertops Vanity tops, fireplace, bar tops, table ...
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