Thomson Industries Ltd

Heating & Air Conditioning
Port Coquitlam BC V3C
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Heating & Air Conditioning
Thomson Industries Ltd
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88%

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Reviews by rating (past 12 months)
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Reviews for Thomson Industries Ltd

Average customer rating:
9.1 10 (187 reviews)

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Private User
Private User
Private User reviews Surrey, BC
10/10

Heat pump

Heating & Air Conditioning review in Surrey

Very satisfied with Dairyan
Was on time and courteous
Very professional and went through the whole process with me.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

Private User
Private User
Private User reviews Surrey, BC
10/10

Furnace & AC

Heating & Air Conditioning review in Surrey

Prompt & excellent service.
Tech explained all service provided
Would recommend to everyone
Great AC unit with a Daikin

Approximate cost of services:
$13,500.00
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Company Response

We appreciate your business, and we look forward to working with you again in the future!

Private User
Private User
Private User reviews Abbotsford, BC
0/10

Still not working

Abbotsford

Installed June 13th and has not worked at all. I had to buy back my portable a/c.

Approximate cost of services:
$105,000.00
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Company Response

Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced and can understand your frustration with the situation.

After carefully reviewing our records, we couldn't find your name or any details about your recent interaction in our system. We would appreciate it if you could provide us with more information such as the date of the service or the name under which the appointment was scheduled. This will allow us to investigate the matter further and address your concerns appropriately. Please phone our Operations Manager at (778) 652-8373. Thank you!

Private User
Private User
Private User reviews Burnaby, BC
10/10

Heat pump repair

Heating & Air Conditioning review in Burnaby

Our AC wasnt working and Thompson had a tech out to our place within five hours of my call to them on what I know must have been a busy day

Approximate cost of services:
$300.00
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Company Response

We’re glad we could help. Thank you for choosing Thomson Industries Ltd!

Private User
Private User
Private User reviews Delta, BC
10/10

Mini Split

Delta

Great Service with the installation and appreciate the maintenance service. Always done in a professional way

Approximate cost of services:
$12,000.00
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Company Response

Thank you for choosing Thomson!

ezlaurie123 in Port Coquitlam
ezlaurie123 in Port Coquitlam
1 review Surrey, BC
10/10

Air conditioner purchase & maintenance

Heating & Air Conditioning review in Surrey

Purchased air conditioner without an outdoor fan (not allowed at our condo complex) Works well and annual maintenance has been fine every year.

Approximate cost of services:
$6,000.00
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Company Response

Thank you!

Private User
Private User
Private User reviews Port Moody, BC
10/10

Heat pump and furnace installation and service

Heating & Air Conditioning review in Port Moody

From the day of installation to the annual services, everything has been outstanding. I strongly recommend Thomson industries to anyone

Approximate cost of services:
$20,000.00
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Company Response

Thank you!

Private User
Private User
Private User reviews Burnaby, BC
10/10

big job, well done

Burnaby

Big job, efficiently and expertly done. Arrived early every day, didn't take any long breaks, always left site clean.

Approximate cost of services:
$34,000.00
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Company Response

We are glad you had a positive experience. Thank you for choosing Thomson!

samtheman
samtheman
1 review Surrey, BC
10/10

Thomson Workmanship

Surrey

This new innovation serves program was best suited for us as we use their heating and cooling systems. Spot on service calls and yearly maintenance with trained Trevs where they provide us with their visit and work.
5 Star work

Approximate cost of services:
$150.00
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Company Response

Thank you!

essendee2
essendee2
1 review Surrey, BC
9/10

Furnace @ heat pump @ service calls

Heating & Air Conditioning review in Surrey

Was quoted for a 2Ton unit by Bruce the sales rep and I told him it should be 2 1/2 ton as the competition
quoted me on.My upstairs does not cool and the ones installed by Gandy work ok in this development.
Service men ajusted fan speeds the best they could and the service men this past year have been very good and service very prompt

Approximate cost of services:
$10,000.00
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Company Response

Thank you for your review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Thomson Industries Ltd

For over two decades, Thomson Industries has been the go-to source for home HVAC services in Surrey and beyond. Whether you're facing the chill of winter or the heat of summer, we've got you covered with our comprehensive range of heating, cooling, and air quality solutions!

At Thomson Industries, we make it our mission to ensure your year-round comfort. Our team of certified technicians is available 24/7 to provide sales, service, and solutions tailored to your needs. We understand the importance of saving money without compromising on quality, which is why we offer special savings on new systems and flexible financing options.

From installation to maintenance to repair, our technicians have the expertise to keep your home comfortable and efficient.

Experience the Thomson Industries difference and enjoy peace of mind knowing your home comfort is our priority. Contact us today to book a service and discover why we're Surrey's trusted HVAC partner!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, hot water tank, hot water heater, air conditioning, boilers, thermostats, heat pumps, commerical rooftops.
SERVICES
Furnace installation, furnace repair, hot water tank installation, hot water tank repair, air conditioning installation, air conditioning repair, heat pump installation, heat pump repair, service on all gas appliances, Furnace, boiler, tankless water heater, fireplace, HVAC, gas line, commercial rooftop repair and installation.
BRANDS
Daikin, Rinnai , Rheem, Bradford White, John Wood, LG, Honeywell, Mitsubishi Electronics, Trane, Navien, Noritz, Carrier
WEBSITE
https://www.thomsonindustries.ca/
YEAR ESTABLISHED
1996
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA & ECRA/ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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