PARADIGM SERVICE AND INSTALLATIONS LTD.

In recent months, two of my faucets (one in the bathroom, one in the kitchen) gave up the ghost, and Jon was able to fix them both in short order. On both occasions, he responded very promptly with his availability in my area and we were able to schedule a time for him to stop by. Jon is friendly and approachable and was glad to answer questions. His work is excellent and his prices reasonable. With the kitchen faucet, he first attempted to replace the leaking sprayer hose, which would have resulted in a cost savings had we been able to find one that fit - I appreciated that approach. He has a mobile billing system, so he was able to provide an invoice right away - there wasn't a need for follow-up by mail or email. Plumbing problems are no fun, but I'm very happy to know that Jon is available to help - he's a pleasure to work with. I can certainly recommend Paradigm Plumbing.

We had a major renovation on our 20+year old master's bathroom and Jon did a professional work from removing, disposing and installing a new bathtub + new plumbing and installing new plumbing to new two double sink on new vanity. Very pleased with the work and recommend Jon to my family.

Our friend recommended Paradigm when our garburator stopped working. I was able to schedule an appointment with Paradigm, quickly on the phone and they arrived within the hour to my house. Jon was very friendly, professional and above all, tidy. He wasted no time getting his job done, which is very much appreciated when one is being charged for time. In the same visit, Jon took the time to fix our toilet handle and cleaned up after himself before leaving. His overall manner while working in my home is what makes me highly recommend him as well as Paradigm for any future work I may need, or to anyone else needing plumbing services.

John is a very organized, polite fellow with an easy smile. It was a pleasure to have him come in to remove the garburator. I will certainly keep him in mind for any future plumbing work.

Jon was here within an hour of my phone call - and fixed what had a challenging issue to several other plumbers. He was both personable & skilled in his trade. He even called to tell me he was on his way back with the necessary part. And the best part - I now have hot water in the shower! Thanks so much Jon!

We recently purchased an older home and our building inspector listed various deficiencies with the plumbing. Emailed Paradigm along with a few other companies and Jon responded within 30 minutes and set up a time to visit the house to provide a free quote. Jon was prompt, polite and very efficient. He sent a quote immediately after leaving and it was very reasonable, and was able to stick to the quote when completing the work. Will be using Jon for a larger job in the near future.

Jon helped me with my plumbing system installation while I was renovating my bathroom. I have tried to ask friends, different companies and so on. They either too expensive, too busy or not having adequate certifications.
Jon was different. He was honest, reliable, skilled, and considerate. He cares about his work and his customers. I would strongly recommend him to friends or to others.

Our hot water tank broke down and a friend of ours recommended to call Jon to come in to take a look at it. Jon was very knowledgeable and professional. He made sure that we understood what he'd be doing and provided us with a breakdown of the cost of everything before providing the service to avoid any misunderstandings. He also made sure we had all his contact information before he left in case we might have to call him for any other problems with the hot water tank or for something else. It's been a couple of months now and we have not had a problem!Definitely would recommend him to my family and friends!

My toilet was broken and needed replacement. Jon from Paradigm accommodated my schedule, finished the job quickly. I found Paradigm to be skilled and knowledgable in their work. Jon was professional and had a great attitude. I would highly recommend Paradigm.

Jon and his company were referred to me by a friend of mine so I decided to get him to do my bathroom renovation. We needed to install a sink, faucets, bathtub, redo the in wall piping etc. He did this multiple day project based around my schedule but he also handled delays caused by product supply and other trades professionally, he kept me informed on what he was doing and provide progress updates, prices were always discussed so there were no surprises and more importantly since the water shutoff affects the stack of units Jon took it upon himself to go to the unit below me and explain what work we are doing and how much noise to expect which also put me at ease as condo renovations can be troublesome.

To sum up, Jon did a fantastic job with his work but what separates him from other trades people is his professionalism and people skills which seem hard to find nowadays.