Panorama Windows & Doors

We had Panorama Windows and Doors replace 1 picture window, 2 patio doors and 5 windows of various sizes in our home. We had seen their windows at my sister's place and loved the quality. There was no pressure from Mike during the sale. Andrei was fantastic! Both when he came to measure and a few weeks later when he and a buddy installed everything. They were done in a day; laid out tarps and cleaned up all debris. They were both incredibly polite and respectful of our home. We only had one small issue with a patio door latch. This turned out to be a manufacturing issue. Yana quickly responded to our concern and a tech from the manufacturer has already been out and fixed the problem. Thank you Yana!

Bay window replaced by panorama windows at my home. Overall great experience, didn't wait very long for the installation. The installers did a fantastic job, and Joe was the one who came to my house to provide an estimate. I forgot to buy my door hardware in time and Joe went out of his way to deliver it during the installation. Thanks again for everything, will definitely be back in the future

feels secure and more silent.
The turnout was quick, we were told 24 weeks by another company and panorama did their thing in about 6 weeks from when we ordered. The price was good and the work is excellent.
Specially appreciate booking arrangements for us as we preferred a Friday install

Panorama doors replaced my Front and back doors with speed, diligence, and a great price. They arrived the very next day for an estimate that turned out to be unbeatable! Installation was surprisingly efficient; it went by faster than I could have imagined with no mess left behind. I'm thrilled with how everything turned out - if you're looking for new windows or doors, there's no one else better than Panorama!

I had a terrible experience with this company. I am out of pocket $33,300.00 for windows and workmanship. Some of the windows were fine, but the installation and caulking was appalling. Insulation was missing in areas or none was used at all. The glass used in the basement is not insulated, and the same in the porch enclosure. The sill was taken off in the porch enclosure and nails were left sticking up, (they filed them down after i pointed it out), but the hand made sill is gone. They were the nails that held the sill. You can see the shims and outdoors as no caulking was done around the non-insulated glass.

Every area of the job had problems. the basement is especially bad. It is 59 degrees down there. i had to run the taps when we had that terrible cold spell, so the pipes would not freeze. I had a government agent come in with an instrument to help find where the cold was coming from. It actually feel like you are outside. He tested around the windows, where the second company i was forced to hire, had insulated. That area was okay. He finally checked the glass and advised it was just plain glass, not insulated glass. He felt that was the reason it was so cold. My contract had stated that ALL windows were to have insulated glass.

As i said i had to hire a second company to check and redo the whole job, starting on the 2nd floor for missing insulation. Their installer did that and filled in where it was missing and also caulked around each window trim, which was not done. In order to fix the 1st floor they started from scratch. Took out the new windows and replaced them with their windows, but made sure they fit properly and were draft proof.

Now for the cladding outside. Because i have aluminum siding, each window had to be framed in aluminum, This job was a terrible mess. bumps, jagged pieces of metal sticking out. Nails of different sizes and in odd areas used. My house siding was ripped open under two of the windows. i had called and emailed them about this and also about missing pet screens on the 2nd floor and the basement cold issues. i had requested pet screens on the 2nd floor, and they were also on my order. I found out later there is no such thing as pet screens put on by window companies, except on patio doors. I was told by the installation supervisor that the cladding is how they do cladding and that if i wanted a special cladding he would have to charge me extra. All i wanted was proper cladding, I had already been overcharged by about $10,000.00 in the first place, so i was not going to pay more. Then the clerk at the company advised suddenly the installation supervisor would return in 2 weeks when the caulking had hardened to fix the cladding. It would have to be completely redone. There was no way to fix it. But i stayed silent, hoping they would realize it could not be fixed when they came. Of course she never called back to set up an appointment date and time. I have not heard from them since. The windows were installed in January, 2023.

I was forced to hire a new company to redo the windows, insulation and cladding. The cladding now looks spectacular. They took all the mess off each window, got rid of all the jagged edges, covered the ripped siding, covered all the odd nails here and there and gave me cladding that looks like windows in the Hamptons.

i am 75 years old and a cancer survivor. All this constant worry, losing such a large chunk of my savings for nothing has taken a toll on my health. I believed them and fell for the we are family and will look after you lines. If i could give them a minus rating, i would. I was charged $15000 by the second company for the re-do and the checking and repairs. (A far cry from $33,300), and received classy and professional work. Also, the government agency cost me $508.00, with no rebate.

High praise for Andrei and the crew who installed our new windows and doors. Very skilled and professional installation. The salesman, Mike, helped us choose the right windows. We will definitely recommend panorama.

Panorama windows and doors did a fantastic job with the installation and left our house clean.

The crew was respectful, polite and worked restlessly for 2 days. Thank you for your professionalism and care when replacing our windows and doors. We will recommend Panorama Windows & Doors to our friends and family!

6 months ago I was still afraid of Covid and didnt let anyone in my home. We had a kid shoot our sliding door with a BB gun or a sling and it shattered to bits. We had no choice but to shop for a new patio, and we decided to replace the front door too because it was getting old, builder grade. I found panorama windows and doors on HomeStars, checked out the reviews and took a chance. Jana from their office sent me some literature to my email. I was sceptical at first, but Jana explained how each product worked and what advantage or disadvantage it may have. Panorama came a little more expensive on the tilt door, but a bit cheaper on the front door. I went ahead because I felt comfortable and I trusted these guys. Yesterday the installer Denis left my house and here is the result (pictures)
5 star experience, very happy with the outcome. My favourite part is that the screen retracts and you cannot see it, its not in the way right now during cold months. Very good job! You will owe me a lot of referral cheques Ive been telling all my friends about it! ;-)

I bought a door at panorama with a retractable screen. Today I came by their showroom to pay my bill and I wish I came before purchasing because they have some really neat doors on display. So now Im thinking of buying a patio door like this! It opens from the top and the middle Ive never seen it before - coming back to the showroom this Saturday with my wife

Had our windows replaced upstairs, all black frames - looks beautiful and modern! Next step is replacing our front door and side door. After a positive experience, we sure will get the doors at Panorama as well. Our salesman was Joe, he was very thorough and helped us make the right choice.