Big City Windows And Doors

The hole process from the start has been great and the installation was exceptional,good work from Trevor the sales rep. and Chris with his install crew thanks.

The service was great. The gentlemen who installed my patio door were polite, they tidied after themselves, and they got the job done in a timely manner.
One of the items to go with the door was missing (child safety lock) and they fixed it right away, got it shipped same day and booked an appointment with me to get it installed right away. I ended up putting my name in a drag, and got 50 percent off the installation of my door and I couldn't be more satisfied with this company!!

Thank you!

windows exceeded my expectation with 3 locks to seal a large sliding window securely and also 3 latching points to securely seal the casement windows, all with triple pane windows making the house very comfortable. The large window was a challenge for the installers to carry and lift into place due to the weight but they did a excellent job with the installation eliminating the cold I felt around the previous window. The patio door was resized from an oversized to a standard sized door but the trim they used and the flashing on the outside made it look like it was always this size. The trim they used was a beautiful choice about 4 inches wide all around but fit with the other trim. I would highly recommend this Big city windows for new windows

From the first appointment when Athena came and provided me with a quote to final installation it was a great experience. Athena had so many pictures and samples and was to the point. Each time I emailed her to follow up on the status of the order she responded in a very timely manner . I was given a weeks notice with the installation date. The installer arrived right on time .i highly recommended.
Thank you Athena for your honest and professionalism
Thanks to The Big City Doors and Windows

Extremely satisfied in my choice of window supplier for my project. We worked with Alissia to design and build our dream Windows and doors and she really went the extra mile to ensure we understood and chose the right products for our home.
The quality from Big City is impeccable, we truly could not find anything comparable when it comes to product. We are satisfied with our choice to work with Big City Windows from the initial consultation right through to the installation. Workmanship was 5 stars!!

Employees were helpful at all stages: from check measure, purchase, delivery and installation. Received the patio doors in the time indicated. Installation was professional and clean up was amazing! Their pricing was great! I would recommend Big City Windows and Doors for anyone that is looking for this service. You will not be disappointed.

Excellent service. Installers were professional, personable and very thorough. They arrived on time and installed both of my entrance doors with wonderful results. My house is on the older side and they overcame any issues expertly. Highly recommend, especially if you get these guys!!!

Discovered Big city windows at the Ottawa spring cottage show, requested a site visit and Colin was over the same week. Estimate was done that day, and whatever concerns I had was explained.
Thank you Colin and to the great crew who completed the job. GL

From start to finish, a great experience with Big City Windows and Doors. Igor was most helpful in guiding us through the selection process and the results are bang on. Everything was done on time and as promised. What struck me the most was the attention to detail during the installation process. The existing trims were carefully removed and the doors removed while cleaning up as they went. New doors installed with level precision and double checked before finalizing. Foam insulation carefully applied to ensure all cavities filled. Trims re-installed and caulking inside and out with attention to detail. Everything was cleaned up and installer showed me the doors functions ensuring I was comfortable with everything. All in all, a great experience and highly recommend Big City Windows and Doors for your home renovations. Shout out to Mary as well for her guidance.

Our experience with Big City Windows and Doors Ottawa was very positive, from the contract setup with Trevor through the clear process communication and followup by Mary. The fellows who installed were on time, polite, tidy, quiet, efficient and respectful of our place. We are very pleased with the outcome, the much improved windows. Thank you!
Mary