I am very sorry for myself that I did not see those reviews before . I asked them to help me to move from Toronto to Thunderbay and I asked them I need my furniture there on 3 Nov , and they accepted and promised that my funiture will be there on time ,and i call them many times to be sure they will do it on time because I have little kid and it is so hard to stay in hotel for long time. they came and picked up my funiture on 23oct , but now, after they picked up evrey things ,they say no your furniture will arrived on 12 Nov and nobady answers me why . I donot know what is going on! . it is unacceptable