Spark Service Pro

Formerly Fix Appliances Ca
Appliance Repair
Aurora ON L4G 1M5
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Appliance Repair
Spark Service Pro
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95%

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Reviews for Spark Service Pro

Average customer rating:
9.5 10 (1336 reviews)

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Alex
Alex
1 review Bradford West Gwillimbury, ON
10/10

KitchenAid builtin oven broil element replacement

I contacted Fix Appliances when my built-in oven stopped working and their response was instant. They were able to provide me with an appointment and estimate the same day. Technician showed up on time, gave me a prompt diagnose and fixed the problem quickly. I am totally satisfied with the service provided by Fix Appliances and will refer them to friends and family!

Approximate cost of services:
$265.00
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Company Response

Thank you Alex for taking the time to write a review! Fix Appliances CA Team

Private User
Private User
Private User reviews East Gwillimbury, ON
10/10

Washer repair

First time I have used this company and office staff was professional and thorough explaining potential costs. Service technician arrived in time period promised. Technician diagnosed problem and completed repair during the visit. My premises were left clean and I was able to use washer immediately. Highly recommend Fix Appliances.

Approximate cost of services:
$300.00
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Company Response

Thank you Private User for taking the time to leave such a nice review! Fix Appliances CA Team

Lisapeckham5
Lisapeckham5
1 review Bradford West Gwillimbury, ON
10/10

We received service on our dryer (new motor) and stove top and the problem was fixed . The serviceman was very knowledgable and customer service oriented. Dedicated to his craft.

The response time was immediate. The service tech was friendly and very knowledgable. The down time of both of the appliances we had serviced was minimal. Obvious that this company is dedicated to customer service. We would highly recommend. We wouldn't call any one else! Thank you!

Approximate cost of services:
$600.00
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Company Response

Thank you Lisapeckham5 for the great review! It was a pleasure working for you and we're glad to hear that you will be using our services again if needed. Fix Appliances CA Team

HomeStars in Barrie
HomeStars in Barrie
1 review Toronto, ON
8/10

Received refund

Was initially not satisfied having to pay for service for no repair work. But was conducted by customer service which offered a refund. Thanks Fix appliance customer service for offering a refund.

Review has 2 previous versions
Approximate cost of services:
$90.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Chris,
Thank you for your feedback. We are very sorry you feel that way, unfortunately you never called us to tell how you feel. Customer service is number one priority in our company, we’ve tried to reach you many times over the phone and left you messages to discuss a full refund of the service call. Please call us back at your convenience to discuss a full refund we would like to offer. Once again we are very sorry there was a miscommunication and we thank you very much for your business! Fix Appliances CA Team

Peter
Peter
1 review Georgina, ON
10/10

Fridge and oven repair

Fix Appliances were very quick and very knowledgeable about our appliances. They were extremely customer friendly by explaining what was wrong and how they can fix the issue. On both occasions, they fixed our appliances on the spot. Would definitely recommend.

Approximate cost of services:
$250.00
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Company Response

Thank you Peter for taking the time to leave such a nice review! Fix Appliances CA Team

Serge
Serge
3 reviews Barrie, ON
10/10

LG dryer

My LG front loading dryer started making a terrible screeching noise. I dreaded calling a repairman you pay for the hassle of a diagnosis only to learn you have to buy a replacement. It's never a treat, but it sure helps to have a good service experience! The "Fix Appliances CA" technician was punctual and professional. He diagnosed and explained the problem, gave an estimate, and replaced the idler pulley on the spot. I appreciated being able to use the promo coupon. I will definitely use them again.

Approximate cost of services:
$225.00
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Company Response

Thank you very much Serge for sharing this great review! Fix Appliances CA Team

Y.S.M
Y.S.M
3 reviews Bradford West Gwillimbury, ON
10/10

Samsung washer repair

I called to have my Samsung Washer repaired. The appointment availability was next day which was great. Oleg the repair technician was very nice and explained clearly what the problem was and what need to be fixed. Oleg said that there is a part that there is a needed to be ordered and will contact me again to schedule an appointment to have part installed. I was very surprised that he called me back the same day telling me he has the part and if I was available for him to replace the part and complete the job that needed to be done. A couple hours later it was all done and my washer works perfectly! I would definitely use the company again

Approximate cost of services:
$225.00
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Company Response

Hello Irene, We are pleased to hear about your positive service experience and will pass the praise on to Oleg. We will be here for all your home appliance service needs. Thank you from Fix Appliances CA Team

ashley
ashley
6 reviews Aurora, ON
9/10

Washing machine repair

Extremely quick service appt ( same day) from first call. Walked me through service fee and expectations prior to appt. booking
Very courteous fast and knowledgeable . Showed me how things get stuck and made suggestions based on my model.
Had a quick question after appt and they were very attentive and quick to respond

Thank you

Approximate cost of services:
$220.00
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Company Response

Thank you Ashley for the great review. It was a pleasure working for you and glad that you were satisfied with the service. Fix Appliances CA Team

D in King City
D in King City
1 review King City, ON
3/10

Washing Machine Repair

The technician was very timely and our machine was fixed however I was very unhappy that the time estimated to fix the machine was greatly overestimated. I agreed to the quote of $250 because I was given the impression that the job was much larger than it turned out to be. Charging me $250 for 30 minutes of work is outrageous not to mention an additional $250 for the part. $500 to change the front door gasket on a machine I paid $1200 for 4 years ago feels like a bit of a rip off. Lesson learned. I doubt I would recommend this company.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Hello Dorina,
Thank you for your feedback.
We are very glad our technician was fast, although by our records, he did take longer than that, plus it took two visits to complete the job.That being said, we are so sorry there was a miscommunication and we thank you very much for your business Fix Appliances CA Team

Matiz.di.vona
Matiz.di.vona
1 review Wasaga Beach, ON
8/10

Dryer repair

Had to replace a heater coil and cleaned the inside of the unit. They were very helpful. Didn't expect to pay as much. The rep on the phone told me it wouldn't cost more than $250. The total was $297. A little disappointed about that but overall happy.

Approximate cost of services:
$297.00
1 of 1 people found this review helpful.
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Company Response

Dear Matiz.di.vona, the receptionist can't provide estimates over the phone but she was very close with the rough estimate she provided. The labour of $185 was charged in addition to part cost and taxes. Thank you for sharing this review, we're glad that you were overall happy with our services. Fix Appliances CA team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Spark Service Pro

Spark Service PRO, part of FIX Appliances CA Inc., believes everyone deserves high-quality and reliable home appliance repair service, and we’re proud to provide that to residents of the GTA and southern Ontario.

Professional Expertise

Locally owned and operated, we expertly service over 30 brands of refrigerators, stoves, washers, dryers, dishwashers, range hoods, and other household appliances. We utilize the skills of a quality team of trained, professional appliance repair technicians. Each specialist is fully licensed and holds public liability insurance for your peace of mind.

Satisfaction Guaranteed

With over 15 years of repair experience, FIX Appliances CA has earned a high level of customer satisfaction and loyalty by delivering superior in-home service. When you contact us for your household appliance repairs, we’re sure you’ll join our growing list of satisfied customers and be pleased to refer us to your family and friends.

High-Quality Parts and Service

We are known in the community for using high-quality parts, so all our repairs are dependable and long-lasting. In addition, all our services are backed by comprehensive parts and labour warranties, so you’ll always be assured of receiving the best possible products and workmanship. Backed by an excellent support staff and trucks fully equipped with the latest technology, equipment and parts, our technicians will do their best to complete your appliance repair in one service call.

CATEGORIES
Appliance Repair
PRODUCTS
Spark Service PRO provides the client with residential and commercial appliance repair and installation services.
SERVICES
Spark Service PRO is TSSA licensed to repair and install gas, electric, and induction appliances, including refrigerators, wine coolers, freezers, dishwashers, washers, dryers, stoves, ovens, cooktops, ranges, microwaves, top range hoods, outdoor gas grills, and more for residential and commercial use.
BRANDS
Spark Service PRO is an authorized and official service center for most major appliance brands. We service over 90 different brand appliances. Most of our repair bookings are attended on the same day. AEG, AMANA, BOSCH, DACOR, FRIGIDAIRE, GE, ELECTROLUX, INGLIS, VIKING, JENN-AIR, KENMORE, KITCHENAID, LG, MAYTAG, MIELE, SAMSUNG, SUB-ZERO, THERMADOR, WHIRLPOOL and many more.
SPECIALITIES
Our Spark Service PRO Technicians are licensed gas fitters with current and updated Technical Standards and Safety Authority (TSSA) certificates.
WEBSITE
https://www.fixappliances.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
35
RETURN POLICY
30 days
PAYMENT METHOD
Cash, Debit major Credit Cards
LICENSES
G2 - Gas Technician Certification, ODP
MEMBERSHIPS
TSSA
LIABILITY INSURANCE
Yes
DIPLOMAS
Humber College
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
99
BONDED
Yes
PROJECT RATE
$$
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Covered by up to 1-year warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.