GO Industries Inc.

Needed new dishwasher and fridge connected.
Also purchased new furnace and ac plus waterless hot water tank and softener

They quoted a plumbing job for $225 to raise a drainage pipe to accommodate a new vanity. I decided to give them the job because I received a quote from my home maintenance company for $550.
After many times to get this booked and many excuses, like the plumber is on the way, and then suddenly he can't make it. Okay, wait for another time for them to come, silence! When I finally did reach Ranny, she said I'll look at the scheduled and get right back to you. One day goes by, another day goes by, nothing! Finally after a MONTH it is booked.
So they arrive at my place at 11 am, look at the work that is to be done. They stay for about 20 minutes and then go to the truck. I thought they were just going to take off. They plumber then comes in and said they would be back. They came back around 12:30 and started the work.
I here them working on it, no problem. I thought it was taking longer to finish this but the plumber informed me it was almost completed. The plumber kept going to the truck many times, and at one time he had a suspicious look on him. They called me to come down to check out the work and to see that it was working properly , everything was good. By the way, there was a accesses to the open area behind the furnace to work on the drainage pipes to be changed.
The next day I get my invoice emailed to me. I nearly had a mini stroke when I saw the total of $1,166.14!!!!!
Contacted Ranny right away. She told me that spent most of the time fixing a pre existing leak? What? no mention of the "leak" when you were doing the work, no mention of the "leak" after completed, in fact I was checking the area the day before just to see a before and after, again no "leak'!!!!
Here's another thing, they finish around 3:40-3:45. Ranny insisted the were on the job SEVEN hours!!! are you kidding me!!
Remember got here at 11, stayed 20 min, started the job at 12:30 and finish at 3:45 ish. Is that seven hours?? She even had the nerve to tell me that she took off an hour!! Oh awesome, so you only charged me six hours, Completely not true!
I filed a claim with the BBB and the ignored it. The BBB gave two chances to reply...........nothing! I want about 80% of my invoice overcharge returned!!!!

Go Heating replaced two toilets in a little over 1 hour. Very efficient and professional young men did the job. The one little problem was with billing and that was rectified at once. I would call them again with question.

They operate under different names:
I got an invoice with a lump sum for materials. 2 days after I requested a detail list of the materials, because I am sure I was overcharged, they charged my credit card. Since then, over a month, I have been emailing, calling and if they reply is to tell me that someone will call me or they will send the list but nothing until now.
Over $1400 to install 6 cheap pot lights and 2 outlets.
I should have followed my instinct and not hire this company.

In response to the company's reply: you havent provided me with a list of materials as i requested from you. nowhere in your estimate says that you charge a 20% markup. but even then you have no way to justify the charges for materials.

Fast and professional service, they were ready to begin the same week I was in contact them. Also, highly competitive prices, beating other quotes we received by several thousand dollars. Very satisfied and would not hesitate to recommend or use their services again.

- they said it was free consultation and charged $ 240 without asking.

- gave double the quote for repairing.

- the technician used foul language and very abusive.

Never call them

I called Go heating and loved the service I got, they were fast in calling me back, and amazing customer service. Well mannered. I had one of their techs come to my house they followed COVID protocol always wore his mask, he even sanitized his hands when he came in, very polite!
Pricing was amazing!
I would definitely recommend go heating to all my friends and family well trusted company!

The work was primarily to fix the dishwasher error code. Two days after, a new error code appeared, and the dishwasher stopped working. No response from Go Heating. Overcharged for time and materials. Need to hire another plumber now.

Got us our heat back on and gave thorough diagnosis and sales pitch for new system. He was 2 hours late getting here. We are considering engaging him for installation of new furnace/AC and water heater.

HomeStars came in and did a remarkable job. Fast and efficient service. Would recommend to everyone.