We had called because our 17 year old furnace was not working properly. Our technician immediately found the work done a month previous by another company had not be done properly, and in fact the furnace had breached. It was after 5 pm by this time and middle of February. Tim called his supplier and arranged to pick up a new energy efficent unit. He returned with 2 other ppl and spent the night converting/installing the new furnace. We were so amazed at the service, and quality of the work done that we decided to use him again to install a new a/c unit. This time he did the install himself and as previous the service was fantastic, and a/c unit totally amazing! We could not believe how efficient the unit was! We would recommend Tim at Hargrave Heating to anyone looking for HVAC work to be done.