The Restorators Water Damage Restoration

Restorators worked on several areas of our 100-year old home- water damage in basement, on original hardwood floors, warping of plaster in many spots. Mark was very responsive and willing to take on all elements, in contrast to some other companies who only wanted to take a certain piece (e.g. remove damage, but not renovate after). The wood restoration was remarkably well done given its complexity and older wood style (original from 1920s). Ron, the on-site boss, was extremely kind, professional and easy to work with. He too was responsive to feedback and did not hesitate to re-do things to meet our needs. The work did take many months to complete and the schedule was a bit unpredictable, however this reflects that a big part of their business is urgent and can take them away unexpectedly. I appreciated that the final invoice was not more than the estimate!

We had the unfortunate happen when our toliet malfunctioned and flooded causing water damage throughout our home. We were extremely stressed out and didn't know where to start. We called The Restorators and Mark came to the rescue. He was professional, patient, knowledgeable, and very empathic about our situation. Mark and his crew worked day in and day out to ensure our home was brought back to life, he handled our insurance claim even when they were pushing back Mark did not give up he fights for home owners that may not be as knowledgeable about insurance claims and guided us in the right direction to ensure we were treated with respect and got everything we deserved. The crew...Ron, Gabriel, and Armondo were absolutely amazing! They treated us with respect always with a smile and helping hand. They truly went above and beyond our expectations, they worked so hard to make sure we were happy throughout the entire rebuild and even went out of their way to help us move items to and from our rental home. We have never met or heard of contractors that go above and beyond like The Restorators have done. We 100% recommend them without a doubt too bad there were only 5 stars to rate them these guys deserve 100 stars! Thank you Mark and the crew for all your hard work our house looks amazing we are extremely happy we chose you guys to help make this very stressful time into a experience we will never forget!

Had these guys come out and quickly clean up my home from a flood. They also guided me through the insurance process and helped me get the maximum insurance claim

Having a home wreck while you are out of town is something I won't wish on my worst enemies but we found ourselves in that situation. A burst pipe flooded our home and being a first time home owner, we had no idea where to turn to. We were introduced to Mark from The Restorators by one of our family friends when we broke the news. Mark not only deployed his staff on war footing but the details to find the leak, ensuring safe keeping of our belongings and respecting our home. The first few days were a pain to understand but he took care of the insurance navigation, advising us on the temporary stay arrangements and so on. We lost a good amount of time but what I admire the most is open communication and no false promises. This was a stressful time and while the rescue operation ended, the rebuilding took time. We are now close to the finish line and very excited to enjoy our home!! Thank you The Restorators

Restorator project manager Mark , very professional and accommodating. Ron and his assistant did an excellent job, efficiently with attention to clean up and rubbish disposal
Highly recommended

I had a water damage emergency in my home, and I reached out to Mark at The Restorators. Mark and his team were incredibly responsive and provided top-notch service. They quickly assessed the situation, performed thorough water extraction, and effectively restored the damaged areas. Their attention to detail and commitment to customer satisfaction were exceptional. I am grateful to Mark and The Restorators for their efficient water damage cleanup and restoration.

A heartfelt thank you to Mark and his team for their top-notch asbestos removal services at our commercial property. Their comprehensive asbestos survey, followed by precise abatement and proper disposal of hazardous materials, exceeded our expectations. Their professionalism, adherence to safety protocols, and commitment to quality were truly commendable.

I am incredibly grateful to Mark and his team for their exemplary asbestos abatement service in my residential property. Their thorough assessment, meticulous containment, and removal of asbestos materials using advanced techniques were outstanding. They prioritized safety at every step and left no stone unturned to ensure a thorough cleanup.

Mark from the Restorators Inc was invited to my house to do an asbestos abatement service. Mark was knowledgeable and forthright from the start. Ron and the other members of his work crew completed the work on time. In fact they stayed late at the house to ensure that everything was done properly. I highly recommend this company for any asbestos remediation.

Contacted Mark and his team after we discovered water under our flooring. He responded quickly and determined the source of the water was coming from our standing shower. He took a lot of stress and anxiety away from us by handling everything on the insurance side of things- he initiated the claim with my insurance company and submitted all documents (pictures, estimates, etc). We ended up being covered 100% by insurance. Mark always made sure we were happy with the work that was done even if that meant sending a few guys back over to do a few minor touch ups. He was super approachable throughout and really took the time to explain things to me. Everyone on his team was extremely pleasant and considerate while working.