Window Mart

Windows & Doors Installation & Service
Edmonton AB T6E 6M9
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94%

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Reviews for Window Mart

Average customer rating:
9.6 10 (233 reviews)

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Private User
Private User
Private User reviews Edmonton, AB
10/10

Garage door

Guys from Window Mart installed my garage door last week. They explained me how the process of removing the old door will happen and how the new door will go in. I will be using Window Mart next year to replace my patio sliding door.

Approximate cost of services:
$2,370.00
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Company Response

Thank you so much for your feedback! We are so pleased our team was able to explain the process of your door installation thoroughly, and we look forward to any future opportunities to assist you in the future!
Best regards,
Window Mart Team

Danny in Edmonton
Danny in Edmonton
0 reviews Edmonton, AB
10/10

Basement window

Called 3 different companies for doing my basement window egress. Window Mart provided the quote prompt on the spot. Installers did a great job. Will recommend Window Mart to family and friend!

Approximate cost of services:
$1,580.00
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Company Response

Danny, thank you so much for your great feedback! We are so glad that you were able to receive a prompt quote for your window, as well as a satisfactory installation. Thank you for recommending us to you family and friends, we would recommend you to! :)
Best regards,
Window Mart Team

Mikhail in Edmonton
Mikhail in Edmonton
0 reviews St. Albert, AB
10/10

Window Replacement

We thought about replacement of windows in our house but were not sure if we should do it or not. After some research I decided to apply to Window Mart, but also kept in mind a couple of other similar companies.
I called to Window Mart and they offered me a visit of their specialist in convenient for me time. I agreed and a specialist with name Gor arrived at exact time how it was promised. Gor examined existing windows in our house and without any pressure he described what we will have if we replace our windows for new ones. In our discussion we together with Gor determined which windows are better in our case. Price was also important and he gave us cost of the new windows including their installation. When he left I conducted some investigation and found that the price was very good we made decision to choose Window Mart for our window project. After that we paid downpayment. And then several days later another specialist came to carry out exact measuring of our windows. Again, he arrived in time and did his job in professional manner for our deep satisfaction. So far we have only positive experience from our dealing with Window Mart and we are looking forward to our new windows from this company. I can definitely recommend Window Mart for your window and door needs. I can only add that I was pleasantly surprised by the Window Mart people, because I am usually sceptical about companies and their services.

Approximate cost of services:
$9,000.00
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Company Response

Mikhail, thank you so much for your feedback! We love that you found our prices and service able to stand up to research and scrutiny. Thank you for choosing to trust our team of specialists with your project. Gor is one of our favorite team members, and we value the deep level of wisdom and professionalism that he brings to our team. We are happy to have been a pleasant surprise for you in the window and doors market!
Best regards,
Window Mart Team

Jackie and Perry - Montrose
Jackie and Perry - Montrose
0 reviews Edmonton, AB
10/10

Excellent Sales and Support

I want to say that Yuri is one of the most knowledgeable salesman Ive met. He understood our needs and helped us when we didnt know the best options. He was upfront about everything and I know that he saved us money.

Im looking forward to getting our windows and doors replace they are going to look beautiful.

I would absolutely recommend this company based on the integrity of this person alone. An amazing experience! Thank you!

Approximate cost of services:
$16,000.00
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Company Response

Jackie and Perry, thank you so much for your thoughtful response! We also really value Yuri and the knowledge and integrity that he brings to you our customers and to our team. We are also looking forward to seeing your beautiful and well chosen windows and doors in place! Thank you for recommending our product and noting the sincerity of our people.
Best regards,
Window Mart Team

mosssy100 in Edmonton
mosssy100 in Edmonton
0 reviews Sherwood Park, AB
8/10

Responsive and helpful contractor

Great communication with the agent throughout the process. Windows are very nice.
Window Mart went out of their way to help with small details such as making an adapter for our air conditioner without charge.
Some communication issues between the planning and installation staff were resolved.

Approximate cost of services:
$12,000.00
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Company Response

Thank you so much for your feedback, it means a lot to us! We are so glad to hear that our team was able to be helpful, resolve communication hiccups and serve you in every detail of your project. We value you from beginning to end, and wish you all the best!
Best regards,
Window Mart Team

jn
jn
0 reviews Calgary, AB
10/10

Excellent product and service, would recommend

I'm very happy with the service Window Mart provided. Ivan was always there for me when I had questions, and Marcel the installer was prompt, efficient, and professional. I would absolutely recommend them.

Approximate cost of services:
$30,000.00
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Company Response

Thank you so much for your feedback, it is deeply appreciated. We also value Ivan for his readiness to be available, and broad base of knowledge on our products as well as Marcel's quick efficiency and professionalism. We're so glad you were happy with them! Thank you for recommending us to your family and friends!
Best regards,
Window Mart Team

Phil in Edmonton
Phil in Edmonton
1 review Grande Prairie, AB
10/10

Windows and doors installation

We have the windows and our front door replaced by Window Mart in Grande Prairie. Vitalie taught us about different window options. After full installation, we are absolutely satisfied with the final product. The house is way quieter now (My house is just behind 68 Ave, a noisy street in GP). Thank you Vitalie for your good suggestions, and for explaining to us the differences between double and triple-pane glass. We love our Awnings and especially the new Tilt and Turn in our basement. Installer did all my windows in one day. They are professionals, clean, and even vacuumed the floors after the installation. I will recommend Vitalie and his installers (Alex) to all my friends and family. I can not say with words how different my house is with new windows. Thanks guys, you did an amazing job.

Approximate cost of services:
$36,428.00
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Company Response

Phil,
Thank you for your feedback! We are beyond happy that you are experiencing a quiet house with such satisfaction and enjoyment due to the Window Mart products you chose. Thank you for highlighting the cleaning standards that our installation team strives to keep. We highly value Vitalie, Alex and the team, as well as how they uphold our bar for excellence with every customer. We are honoured to have been able to serve you through our service and product!
Best regards
Window Mart Team

Be Pressure
Be Pressure
1 review Edmonton, AB
9/10

Windows and Doors

I am giving 4 stars for service and I the install isn't even complete!! Ask for Yuri. He does an incredible job! Thorough, Informative and Efficient!!

Approximate cost of services:
$14,000.00
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Company Response

Hello, thank you for your positive feedback! Yuri is truly one of the best, and you couldn't have chosen better words to describe what we admire about what he brings to our team. We are so glad that you had such a good experience and look forward to working with you again if the occasion arises.
Best regards,
Window Mart Team

B in Spruce Grove
B in Spruce Grove
0 reviews , AB
10/10

T8V4Y3

Vitalie and his helper Alex did a fantastic job on our window replacement. The customer service was fantastic and Vitalie was there to answer any questions that we had.

We are very happy with our windows.

Thanks for all your hard work guys!

Approximate cost of services:
$12,000.00
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Company Response

Thank you so much for your feedback! Vitalie and Alex are really incredible members of our team, and we're glad you were able to experience their quality customer service, knowledgeability and excellence with your window replacement. It was a pleasure to work for you on this project.
Best regards,
Window Mart Team

Nicole
Nicole
0 reviews Spruce Grove, AB
1/10

Poor customer service

With all the other window companies out there, don't bother with this one. Initial installation was awful. They did send someone out to fix most of the problems, but they also damaged my dresser and shelf during the installation. When I asked for compensation for the damage done to my property, their response was "It's an old dresser anyway". VERY poor customer service. Just stay away.

Approximate cost of services:
$2,200.00
0 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Window Mart

Window Mart provides High Quality and Energy Efficient windows and doors products. We are a team of real people with real values, building real relationships with customers. Window Mart comes to your windows and doors projects with top quality products, professional installation service, prompt after sale service and most important, competitive price.

***

Window Mart is a company that offers an end-to-end solution for replacement windows and doors in Ontario, Alberta and Saskatchewan. Over the years we have worked hard to build a professional team of sales representatives and installers, whose first priority is our customers satisfaction. Our goal is simple, we want to install top quality windows and doors which we would enjoy in our own home.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, Bay & Bow Windows, Exterior Doors, Patio Doors
SERVICES
Sales, Installation & Service
WEBSITE
https://windowmart.ca
NUMBER OF EMPLOYEES
58
PAYMENT METHOD
Visa, Master Card, Cheque, Bank Draft
LICENSES
Yes
MEMBERSHIPS
BBB, ECA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years transferable warranty
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