No More Chores Of Toronto Cleaners

House & Apartment Cleaning
Toronto ON M4Y 0E6
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HomeStars
House & Apartment Cleaning
No More Chores Of Toronto Cleaners
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86%

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Reviews by rating (past 12 months)

Reviews for No More Chores Of Toronto Cleaners

Average customer rating:
9.2 10 (115 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

House Cleaning

The team always show up on time and consistently do a great job.
They bring all of their own cleaning materials, and are very careful around breakables.
The company sends out reminders in advance and gives you the opportunity to add special services on a one time basis.

Approximate cost of services:
$300.00
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Company Response

Thank you for your review! We're so glad to hear that we've been able to help keep your home clean and tidy.

We want every customer's experience with us to be a good one, and it sounds like we've done just that. It was great hearing from you about our process which includes reminders of upcoming appointments as well as the opportunity for customers to add special services on a one time basis.

K.P. in Toronto
K.P. in Toronto
9 reviews Toronto, ON
10/10

Bi-weekly cleaning

We've been trialing a number of cleaning companies over the past few months and I can say that the quality of clean that we received yesterday was absolutely top notch. The time arrived on time, they were friendly and professional. We're really feeling optimistic that we've found the right company finally -- thanks!

Approximate cost of services:
$300.00
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Company Response

I'm so glad to hear that the quality of our service met your expectations and we're happy you feel optimistic about No More Chores. We know how important it is for everyone to find a company they can trust, especially when it comes to cleaning. That's why we make sure to hire only the best people who are friendly, professional and deliver an exceptional clean every time.

Nilani in Toronto
Nilani in Toronto
0 reviews Toronto, ON
10/10

Deep Clean

I needed a deep clean and they did a really good job. We did face a miscommunication error in the process but they were quick to fix it and the manager Grace was so understanding and patient.

Approximate cost of services:
$450.00
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Company Response

Thank you so much for the feedback, we're really glad to hear that our team was able to help and that you were satisfied with the deep clean! I'm sorry there was a miscommunication in the process. We take pride in providing exceptional customer service and it sounds like Grace did just that.

Wookieoh in Oakville, Ontario
Wookieoh in Oakville, Ontario
2 reviews Toronto, ON
10/10

Move out cleaning

The best cleaning service I have ever used. The ladies did a fantastic job and were on time. Complete and thorough job throughout the entire condo. I would highly recommend them without hesitation.

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review. It sounds like you had a great experience with our team and we're glad to hear that they were able to make your place sparkle!We take pride in the quality of work we provide and it sounds like your expectations were exceeded! Thank you for taking the time to share this feedback, I will make sure your comments are passed on to my team. We hope to see you again soon.

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent services

My apartment was in need of a deep clean that included including the inside of the fridge and oven. The team did such a great job. I was very impressed! I’m def calling them again.

Approximate cost of services:
$250.00
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Company Response

Hi, thank you so much for the feedback and kind words! I'm so glad we were able to help with your deep clean. We really appreciate it when our customers take the time to leave reviews like this one.

I'll be sure to share your review with our team as well, they will love hearing that their hard work is appreciated by you!

Karen in Toronto
Karen in Toronto
0 reviews Toronto, ON
10/10

Great experience

Great experience with No More Chores. Cleaning was good and I really appreciated the booking process. You can get an immediate rate online plus choose your date and time. Super convenient!

Approximate cost of services:
$160.00
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Company Response

Thank you Karen for your review! I am so happy to hear that you had a great experience with No More Chores. I'm so glad that you found our booking process easy and convenient. We're committed to making this process as simple as possible for all of our customers while also providing them with quality service at an affordable price. I hope we can count on your continued support in the future!

elizabeth from Toronto-125
elizabeth from Toronto-125
9 reviews Toronto, ON
8/10

lived up to 100% customer satisfaction

Was initially disappointed with service and I paid for a deep clean and received a basic cleaning, with some areas ignored. When I expressed my disatisfaction they sent out two cleaners the following week who took the time and care to address what was missed the first time. I just wish that I didn't have to complain to get a proper cleaning.

Approximate cost of services:
$325.00
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Company Response

Thank you for taking the time to review your experience with No More Chores, Elizabeth. I'm sorry that we didn't meet your expectations when you first contacted us and I'm glad that our follow-up team was able to make things right for you.

I want to thank you again for bringing this matter to our attention so that it could be addressed by our cleaners. We value all feedback from our customers and are grateful when they take the time to let us know about their experiences - it helps us improve!

LC
LC
2 reviews Toronto, ON
5/10

Impressed with Owner

My experience has been a bit tedious with this company. Unfortunately, I wasn't satisfied with the cleanings. With Covid, online learning, a baby and working from home I was hoping for a reset in household cleaning but it was more hassle then help. Upon an unsuccessful conversation with customer service I wrote a negative review. Since I have posted my review the owner has been in touch with me and was very apologetic. In the end, we reached an agreement and I am impressed with the owners follow through.

Review has 1 previous version
Approximate cost of services:
$650.00
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Company Response

Thank you for your feedback. I appreciate that you took the time to share your experience with us and am sorry to hear that it didn't work out as well as we would have hoped. I'm glad you had a chance to chat with the owner about this so we could understand where things went wrong from our side of things and will make sure those areas are addressed internally going forward. We apologize once again for the difficulties you've had with our company and am grateful that we have been able to come to a mutually beneficial agreement. I hope this experience has not left any lasting impression on how you feel about No More Chores as a whole. We are committed to providing excellent customer service and will always do everything possible to make sure customers are happy with their service.
I want you to know that your feedback is very valuable and I'll be passing it on directly to my team here at No More Chores for future reference, as well as making changes where necessary in order for our business model moving forward.

Gummer.Pola in Old Toronto
Gummer.Pola in Old Toronto
3 reviews Toronto, ON
0/10

Didn't get a deep cleaning, no refund, horrible customer service

I purchased a deep cleaning and recurring bi-weekly service, checked all the details via phone before the cleaning and received that this is a professional deep cleaning, the cleaners vring everything, etc. Om the day of the cleaning the cleaner was about 40 minutes late to a two hour arrival window (letting me know that 15 min. Prior to ita end). She had no idea that this was a deep cleaning, what was included, etc. She was generally jusy rushed, quite careless with things (leaving things foos related equipment on the floor and left washed dishes to just leak on the counter in a pile) placed seemed like she didn't have certain supplies based on her questions and to put an end to it this was not a professional cleaning, not what was presented to me and the cleaner didn't do the promised deep cleaning parts of cleaning the fridge, detailing and actually just missed on of the bathrooms. But truly what'w worse is this companies cuatomer service which was just bad. I called and outlined everything that has happened, as requested I sent photos and a detailed email. I was asked when I'd like a recleaning and I provided all the information, that was Thursday. On Friday I got an email from cuatomer care requesting permissions to se the photos around noon, couldn't answer as I was working and around 4:30pm received a call from the company - though to myself ok, we're resolving this now. However to my surprise this was a manager who called me to see how was my experience - at that point I got really fruatrated as she knew nothing about my case and her chosen path was to close the call for me rather then trying to make things right, more over she trued to shift the blame of not booking the recleaning on me as I didn't provide permissions to book anythin (yet her colleague has already promised me a recleaning a day prior and took all my information and availability for a recleaning). Any way, I shared the folder again and didn't really her from them on Monday and ehen I did they asked if I want the recleaning basically "now", at which point I said I've explained multiple times my availability and this us not an option and that at this point I want nothing but a refund - I was ignored. Long story short I paid $300 for a not deep cleaning (not even a good regular cleaning) spent too much time with very bad customer service on the phone and I am really surprised with the raiting of this company as I wish that was my experience. The lack of communication between the representatives and cleaning staff of this company is surprising, how come their cleaners aren't aware of the deals they are making with clieants? Truly don't recommend this company and will going to be checking with my previous one if they offer service here.

Approximate cost of services:
$298.00
1 of 1 people found this review helpful.
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Company Response

Hi Gummer, I'm sorry to hear that your experience with our service wasn't what you were expecting.

I've looked into the details of your order and am saddened to hear that the deep cleaning was not performed as expected. We take pride in providing a professional, thorough service for all of our customers. The cleaners who came out should have been more aware of this and we will be addressing this issue with them internally so it doesn't happen again. I sincerely apologize for any inconvenience or disappointment caused by this oversight on behalf of No More Chores. I would be happy to follow up with you via email so that we can make this right.

10/10

Great cleaning seevice

Great cleaning service allways impressed with the service. I will continue to use them when I have tenants changing in my unit. I use them all the time never any problems.

Approximate cost of services:
$250.00
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Company Response

Thank you for taking the time to review our service, Mark. We're excited to hear that we've made your life easier and hope you'll continue to choose us as your go-to cleaning service!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about No More Chores Of Toronto Cleaners

No More Chores is an on-demand cleaning service and we're on a mission to rid the world of chores. We serve customers throughout the entire GTA and offer flat-rate pricing with no contracts. Unlike other companies, you can book us anytime in 60 seconds on our website with our hassle-free ...
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