Better Care Appliance Repair

Appliance Repair
Coquitlam BC V3K 6V2
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HomeStars
Appliance Repair
Better Care Appliance Repair
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87%

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Reviews by rating (past 12 months)

Reviews for Better Care Appliance Repair

Average customer rating:
9.2 10 (84 reviews)

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Adrian H
Adrian H
1 review Vancouver, BC
10/10

Perfect service

Perfect service. Don was the consummate professional - clean, friendly, knowledgeable, considerate, punctual. He diagnosed and repaired our appliances perfectly. We have zero complaints and I would not hesitate to call them again with any issues with any of our appliances. Highly recommended!

Approximate cost of services:
$720.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your positive review!
Service excellence is our top priority!

Marj
Marj
3 reviews New Westminster, BC
10/10

Electric Range oven

Total professionalism! The down arrow for the oven of my 20 year old Frigidaire electric range suddenly stopped working. I was amazed when they sent a Repairman within 2 hours of my contacting them, when other companies would not even respond. He could fix it but it would be costly so I wanted to weigh the cost of repair vs buying a new stove. The company even called me on a follow-up, to apologize for not fixing the oven, but told me to consider all options first. I might still fix the oven, but still wanted to see what new stoves were out there first. It cost me nothing so far, but Better Care Appliances will be the company I call for all my appliance repairs.

Approximate cost of services:
$0.00
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Company Response

Thank you for your positive review!
Service excellence is our top priority!

paulslau
paulslau
1 review Richmond, BC
10/10

Repair fridge

Don was very professional and knowledge in his fields. He gives options available for the work required. That is why I call him back this time and would also for the future repairs.

Approximate cost of services:
$520.00
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Company Response

Thank you!
Service excellence is our top priority!

K. M.
K. M.
1 review Vancouver, BC
10/10

Gas range: repair to oven and broiler (stove originally installed 1999).

Don, the repairman, was very friendly and thoughtful, and did a great job. He found the problem and when we needed an additional part he ordered it and followed up promptly. He made sure the oven was working while we waited for the broiler part, and then installed it as soon as it arrived. I will certainly use this company the next time any of my appliances need servicing.

Approximate cost of services:
$645.00
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Company Response

Thank you!
Service excellence is our top priority!

Yossi
Yossi
1 review Vancouver, BC
10/10

Fridge

Two guys came and they were very professional and knowledgeable. Gave me good advice. Very efficient too.

Approximate cost of services:
$100.00
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Company Response

Thank you!
Service excellence is our top priority!

paul. M.
paul. M.
1 review Burnaby, BC
10/10

Fridge repair

We highly recommend Robert from Better Care Appliances. He is fast, polite and very helpful, Thank you guys for the wonderful service.

Approximate cost of services:
$55.00
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Company Response

Thank you!
Service excellence is our top priority!

ben
ben
1 review Burnaby, BC
10/10

Fridge repair

I had an emergency and called this guys to fix my fridge, they were honest ,fair ,and professional ! Will definitely recommend to a friend and won't hesitate to use their service again .

Approximate cost of services:
$160.00
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Company Response

Thank you!
Service excellence is our top priority!

Aly
Aly
1 review Richmond, BC
10/10

Washer repair

My washer broke down in the morning and I received fast friendly service by early evening! I am very happy with the work provided.
Thanks Dan!

Approximate cost of services:
$277.00
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Company Response

Thank you!
Service excellence is our top priority!

Private User
Private User
Private User reviews Vancouver, BC
0/10

Microwave

The control pad on my Samsung microwave didn't work. They came to replace it. The technician was cutting the pad because it didn't fit. He scratched the microwave as he was fitting it in. Finally, you can see that pad doesn't fit from far away, and you see how it is cut as well. They offered to replace it, but said I have to wait. This was in January; still haven't heard from them. The other option was a refund of $30.

Approximate cost of services:
$300.00
1 of 2 people found this review helpful.
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Company Response

Thank you for your review!

We would like to make things right, please call us at 778-986-8277.

J.sjothun in Langley
J.sjothun in Langley
1 review Langley, BC
10/10

Dryer repair

Excellent service, helpful courteous technicians who explained the whole process to me.
Arrived earlier than booked and job done in well under the stated time.
Would recommend this company to anyone looking for honest service.

Approximate cost of services:
$650.00
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Company Response

Thank you!
Service excellence is our top priority!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Better Care Appliance Repair

We offer Same Day appliance, Warrantied & Affordable Appliance Service and Repairs in Vancouver and surrounding cities. All Makes and Models! For A Free Quote Call and same day service, please call 778-986-8277
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