Express Appliance Repair

Appliance Repair
Markham ON L3T 3R7
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HomeStars
Appliance Repair
Express Appliance Repair
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

56%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
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Reviews for Express Appliance Repair

Average customer rating:
5.8 10 (366 reviews)

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mike
mike
1 review Richmond Hill, ON
8/10

Washer would not finish a cycle

Appliance Repair review in Richmond Hill

Quick and onetime with their arrival in the two hour window. Would call them. Agsin

Approximate cost of services:
$400.00
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Company Response

Thank you so much

Al in Barrie
Al in Barrie
1 review Markham, ON
0/10

misjudgment problem with my washing machine

Appliance Repair review in Markham

After seeing their work, I can not recommend their company. Technician mistakenly identified problem with my washing machine. Ordered a $350+ part but when they installed it, they said that's not the problem and problem is somewhere else. Guy was polite but he didn't know what to do and I eventually gave up on them. I am waiting for refund on my credit card. I wish them best of luck

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello,
My name is Igor, I wold like to hear more of what's happening, feel free to contact me directly 4166716560 or text me you phone number so I can contact you.

Scott
Scott
1 review Toronto, ON
10/10

miele fridge repair

Appliance Repair review in Toronto

Roman did an outstanding job fixing my miele fridge / freezer. He showed up right on time, was careful to protect my floors and home, quickly found the problem and repaired it on site. Best of all he was thorough in his repair work by spending a bit more time to help ensure the problem didn't come back. Would recommend them to anyone

Approximate cost of services:
$200.00
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Company Response

Thank you so much

Private User
Private User
Private User reviews Brampton, ON
6/10

Fridge Repair

Appliance Repair review in Brampton

My Fridge stopped working on May 29. Technician arrived for same day service. After a couple of weeks the part was installed by the technician. Thank you for your services.

Review has 1 previous version
Approximate cost of services:
$200.00
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Company Response

Thank you

Private User
Private User
1 review Toronto, ON
10/10

Fridge repair

Appliance Repair review in Toronto

Amazing and quick!
Basically I called around 830 and was given a service window of 10-1pm. To my delight the serviceman arrived at 10:10 and the repair was complete by 1130! It was fast and well done and I would recommend without hesitation.
Thanks so much Igor and Roman for getting this done for me so quickly that I didn't even have to defrost my whole fridge.

Approximate cost of services:
$300.00
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Company Response

Thank you very much

Sarah R.
Sarah R.
2 reviews Toronto, ON
10/10

Dishwasher Repair

Appliance Repair review in Toronto

Honest and reliable. Quickly fixed our dishwasher and showed me how to prevent it from getting clogged again!

A job well done at a great price!

Approximate cost of services:
$400.00
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Company Response

Thank you

I'd in
I'd in
1 review Simcoe County, ON
8/10

Samsung Fridge

Appliance Repair review in Simcoe County

My husband and I weren't able to use their service but after speaking with Igor, they seem to do their best at accommodating their customers - a gesture that's always appreciated!

Review has 1 previous version
Approximate cost of services:
$0.00
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Company Response

Good morning,
My name is Igor and I truly understand how you feel, been wideout fridge for long time. As you call us on April 20 8:35 am, we provide you a same day service between 10-12pm and less then four hours my technician came on time.
You must understand the reason of the time windows for traffic and previous job delay, yet the tech
call you before coming and as You said came on time window.
I not shire if you remember that on the vey first time technician arrive he explained to you that parts required for your repair and the they are special order from manufacturer USA and it will take 5-15 days to bring the parts and you approve the job.
It doesn't matter witch appliance company you dictated to do to , all parts order in the same place they must be original from the manufacturer, this time it was us who had to deal with the order.
As my technician arrived with the part to instal it unfortunately the part came defective and didn't work.
I personally spoke with you and apologies.
I also gave you two options, that I can cancel the order and you will not pay for repair or to reorder back the parts and ones the fridge will back and running you will have the compensation for the waiting.
My technician send us report with your approval to re order the parts.
We did reorder the parts one again on the same day as promised.
Several days ago I spoke with you husband and updated him that we are still waiting for the parts from USA.
You must understand that we are not creating parts and if you want let's cancel the order and you will have your deposit back.
Fill free to contact me 416-671-6560.
Regards.

Hhendricks
Hhendricks
1 review Milton, ON
10/10

Samsung

Appliance Repair review in Milton

Ivan was informative and quick working. He was running a little behind and called to let us know. We appreciated that. He also gave us a lot of tips to ensure our dryer is running safely.

Approximate cost of services:
$400.00
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Company Response

Thank you

Cheryl
Cheryl
4 reviews Whitchurch Stouffville, ON
10/10

Water dispenser was dripping.

Heating & Air Conditioning review in Whitchurch Stouffville

Immediately entering my home, booties were put on. Igor listen to our problem, investigated & repaired in a timely manner. I will definitely call this company, when needing future appliance repairs.

Approximate cost of services:
$60.00
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Company Response

Thank you very much

Khodges
Khodges
1 review Burlington, ON
10/10

Washing machine malfunction

Appliance Repair review in Burlington

Igor was very professional, polite and explained well the problem and method of repair. I will call your company again for appliance repair based on today's experience.

Keith Hodges

Approximate cost of services:
$425.00
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Company Response

Thank you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
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More about Express Appliance Repair

NO NEED TO STRESS, JUST CALL EXPRESS! Express Appliance Repair provides highest-quality appliance repair services to all households’ appliances. Our team of professional technicians is fully licensed and experienced many years to repair appliances such as fridge, dishwasher, washer, and dryer, etc. When you hire us, your appliance is fixed ...
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