Furnace Family

Heating & Air Conditioning
Edmonton AB T6E 5P3
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Reviews for Furnace Family

Average customer rating:
9.8 10 (389 reviews)

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Private User
Private User
Private User reviews Calgary, AB
10/10

Furnance tune up

He was just fabulous. We were extremely pleased with the service. We will be dealing with your company the next time we need something done. Thank you!

Approximate cost of services:
$129.00
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Will
Will
1 review Edmonton, AB
10/10

Furnace service

Excellent service, Chris fixed my issue and walked me through some troubleshooting and things I can check/fix myself in future. Very grateful for his help.

Approximate cost of services:
$230.00
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Private User
Private User
Private User reviews Calgary, AB
8/10

Furnace install

The installers were polite, informative and they seemed efficient.
They left our home clean and as if they hadnt been there.

Approximate cost of services:
$7,000.00
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Charles
Charles
2 reviews Calgary, AB
10/10

Furnace check up

Check my furnace over to make sure it was ok for the winter and replaced the humidifiers water panel so that it humidifies through the winter,excellent survice.

Approximate cost of services:
$198.00
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Not A Happy customer
Not A Happy customer
1 review Edmonton, AB
5/10

Replaced Furnace and serviced AC

My two furnaces were replaced two years ago and I paid up front. This spring I had mold in my wall next to where the furnace exhaust leaves the house and warm and cold air meet. When I had a contractor come in to check there was no insulation between the wall and the outside wall. Furnace Family people didnt bother to put insulation there so when hot and cold met water leaked and mold formed. Greg came out to look and he said he would call me back but that was in May. I havent heard from him and when my furnace was serviced I asked and I was told he no longer works there. This is what happened to the guys who installed my furnace poorly . They also no longer work there. Coincidence?

Approximate cost of services:
$15,000.00
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Company Response

Greg is no longer there please call and ask for Mark to come out we will be glad to help... sorry for the experience

Private User
Private User
Private User reviews Edmonton, AB
9/10

Plumbing repairs

They arrived on time, but had to go and get parts, then come back, would've been nice to not have to do that. The repairs were then completed in a timely manner. Quoted price was honoured.
The workers were friendly and cordial and we appreciate their service.
We would not hesitate to use them for furnace, A/C, or plumbing repairs again, and would not hesitate to recommend them to anyone.

Approximate cost of services:
$940.00
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Private User
Private User
Private User reviews Edmonton, AB
10/10

Air Conditioning installation

Great service and installation. Staff were right on time, very friendly, organized and clean. Job well done.

Approximate cost of services:
$6,000.00
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Private User
Private User
Private User reviews Edmonton, AB
10/10

Great service

From start to finish, the team did a great job installing and explaining. Looking forward to using my new ac

Approximate cost of services:
$6,500.00
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Private User
Private User
Private User reviews Edmonton, AB
0/10

Don't pay for the work up front.

I left a bad review after a bad experience with their install-which I paid in full before the work was done. The manager said he was reluctant to send his crew to complete the job they didn't finish. They refuse to answer my questions. Horrible.

I should have hired Romaniuk.

Approximate cost of services:
$10,000.00
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sandy  from Edmonton
sandy from Edmonton
2 reviews Edmonton, AB
10/10

Ac instalation

We are very happy with our ac instalation. Everyone was super friendly and everything went smoothly. Would recommend for sure!

Approximate cost of services:
$7,200.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Family

We are the Furnace Family, Edmonton & Calary's 100% Satisfaction Guaranteed Lennox Premier Dealer. If your furnace or air conditioner needs to be repaired or replaced, we are available 24/7. The Furnace Family believes in traditional values, honest pricing and doing the job right the first time.

The Furnace Family is a family owned HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters.

Why choose the Furnace Family?
 
-100% satisfaction guarantee
We do the job right the first time, our combined years’ experience results in the best installation possible.
 
-Family owned an operated.
Just as the name says, we are a family. We are proud of our work and our workforce they are like our family. We all work together to keep customers happy. 
 
-Superior customer service.
With our accreditation and A_ rating from the better business bureau as well as being a Premier Lennox dealer you know you can trust that your HVAC system is in good hands.
 
-For a greener tomorrow
We understand the importance of conservation and efficiency.  We recycle all cardboard, refrigerant, and metals.  You can be sure we are doing our part for the environment.
 
Maybe you don't want to shop every heating company in town and you don't have too. Let our family be the one you call to keep yours comfortable.

Please visit us at furnacefamily.com or call us at 780-4FAMILY.

***Furnace Family is now Offers AIR MILES® Reward Miles***

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnaces, Air Conditioners, Plumbing, Electrical, Hot Water Tanks, Water Heaters, Garage Heaters
SERVICES
Furnace Replacement, Furnace Repair, Air Conditioner Installation, Air Conditioner Repair, Plumbing, Electrical, Hot Water Tank Repair & Service, 24/7 Emergency Service, Electrical, Plumbing
BRANDS
Lennox, Bradford White, Franklin, Goodman, Komfort King
SPECIALITIES
We specialize in Furnace & Air Conditioner Replacement/ Repair and plumbing. We provide 24/7 Emergency Service.
WEBSITE
https://www.furnacefamily.com
PAYMENT METHOD
Visa, Mastercard, AMEX
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5-10 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.