Lt Integrity Improvements

We contacted LT to fix several issues: 1) Our interlock driveway had sunk near the entry to our garage. 2) Our interlock patio had sunk in a number of spots creating a tripping hazard. Due to sagging, roughly a third of it needed to be rebuilt. 3) The brick wall around one of our side garden beds was starting to fall over. 4) The parging on the front of our garage and house needed repair.

We are very pleased with the work they did. Overall we found them to be dependable, courteous, responsive, hard working, and helpful with suggestions.

As but one example, I happened to check on the progress on our back patio and spotted one of the crew members down on his hands and knees pushing polymeric sand into one of the tight spots by hand, just to make sure full coverage was achieved, an attention to detail we appreciated.

We generally don’t give online review and recommendation. But we're really compelled to do that with the exceptional work recently done by LT Integrity Improvements in Ottawa Kanata area.

First of all, the owner Leng, is super responsive and attentive. From the very first phone call, the on-site consultation, the details of project and the daily communication. He really goes all the way out to earn my business despite it’s not a huge project.

The crew (6-7 people) that did the work was professional, very organized and tidy, careful to details, punctual, super friendly. They started at 7am sharp and would notify us each day when they leave and the progress.

The quality of their work is exceptional. There is no cutting corner. We wanted to simplify our landscape with interlock and eliminate some of our garden with a lot of deep rooted scrubs and plants. They not only did what we wanted and have exceeded our expectations. See attached pics for reference.

While they’re focusing on quality, we’re super happy that they were able to accommodate to start our work early and complete the project in March so we could start enjoy our expanded backyard already in late Mar. In fact, it was less than 2weeks from the very first phone call with Leng, till the 5 days of project completed !

Finally, their pricing is fair and competitive. There was no pressure for unnecessary upselling. In fact, they provided their expert advice to help us to save some money.

We would definitely recommend LT integrity improvements to our friends and neighbours in a heartbeat.

I needed several improvements made to our driveway and front walk. Lt did not hesitate to do these for me. They explained the best solutions and gave a firm price which was well within my budget. The work was completed very quickly and professionally. Worksite was always neat and the completed job was cleaned up to my satisfaction. Very friendly and courteous crew. Would highly recommend them.

I took a chance on this company based on positive reviews and am very happy I did. The work was completed on time and budget, and the crews were professional, courteous, reliable and respectful. In fact, neighbours on both sides of the house made positive comments about the workers and the work completed. I would not hesitate to recommend LT Integrity Improvements for similar work. Thanks.

We were very impressed with LTIntegrity. Their work ethic and services were very good. The interlock work looks amazing as does our new garden walls and gazebo. They are very friendly. We feel we got good value for our money. We highly recommend this company. It is our second time using them.

What a kitchen re-model and staff! The LT integrity group was amazing . From start to finish they were professional, accommodating and what a finished product (above and beyond for the price!). I think my wife likes me again thanks to these guys ;).

My family has only good things to say about the whole experience.

Good to work with. Contact, estimate, start, work, finish, all done promptly and professionally. Very happy with service and result. Len, the boss, keeps on top of things and is readily available if required.

Every once in a while you get lucky in choosing a contractor. LT were very experienced, responsive, good communicators, courteous and did a really good job. I'll use them again and will recommend them to friends.
Thanks boys.

Outstanding company to deal with from start to finish. Very efficient, very prompt with return calls and emails, fantastic work and finished product.
Appreciated the follow up as well to ensure I was happy with the work. Very impressed and would definitely use them again.

My project included 3 major tasks; 1)redoing the retaining wall, 2)replacing the driveway's asphalt with interlocks and 3)redoing the stairs which can be seen in the "before" and "after" pictures. Initially, I chose LT Integrity among others because they were responsive and prompt before starting the job. They gave me the quote with accurate details of the job, the start/end dates of the project, thoughtful ideas according to the nature/variety of the tasks and flexibility with the fees and payment methods. Throughout the job, they planed everything beforehand in such a away that required material and enough labors were there due to the running task and available space. The person in charge of the job and his crew were very professional in doing the job and, the same time, had a great sense of humor in interacting with others. They were very careful and precise while doing the job in a timely manner. They did listen to my requests/questions and provided my with insightful responses/explanations. I witnessed situations where the completed segments of the retaining wall were picked up and redone to meet the proper gap and spacing requirements. They also did small jobs such as installation of the gutter in front of the garage door, parging of the concrete and some cement work. In general, I am very happy with their quality of the work, scheduling, responsiveness and strongly recommend them for your similar type of the projects.