3 reviews Nepean, ON Joined 2022/10/16

10/10

Nepean

02/23/2024

I cannot express how satisfied we are with the outstanding work done. From the meticulous preparation to the flawless final touches, our driveway is now a masterpiece.

Job Price

Approximate cost of services:: $4,500.00

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Company Response

Dear Marvin,

We can't thank you enough for such an outstanding review. Hearing that the work we've done on your driveway is considered a masterpiece is the highest compliment for us. We're thrilled that you're satisfied with our meticulous work and the final result.

Warm wishes,
Samy Tahtawy
CEO, Black Tar Construction

Suzanne

1 review Ottawa, ON Joined 2022/07/16

10/10

Driveway asphalt removal and installation

Landscape Contractors & Designers review in Ottawa

02/22/2024

Requested and obtained a quote from 3 separate paving companies to replace the asphalt on my driveway.
Selected Black Tar as their price was competitive and mid-range.
They were prompt, efficient, friendly and got the work done as promised and on schedule. They also performed the follow-up maintenance effectively and efficiently. Great company, great people!!

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Job Price

Approximate cost of services:: $5,000.00

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Company Response

Dear Suzanne,

It's a pleasure to hear about your positive experience with our service. We strive to be competitive while also delivering prompt, friendly, and efficient work. Knowing that we've achieved this with your driveway project and follow-up maintenance is wonderful. Thank you for trusting in Black Tar.

Best regards,
Samy Tahtawy
CEO, Black Tar Construction

Vanessa in Ottawa

0 reviews Kanata, ON Joined 2024/01/29

10/10

Great customer service

Moving & Storage review in Kanata

01/29/2024

Black tar was great at helping us understand what services we needed and how the work would be done. They were efficient and knowledgeable in their service, would absolutely suggest using them for your paving needs.
Our driveway was an absolute disaster, the black tar team walked us through exactly what needed to be done to rectify the issues and ensure we could have a long lasting result

Job Price

Approximate cost of services:: $5,000.00

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Company Response

Hi Vanessa,

Your kind words about our customer service and expertise mean a lot to us. It's fantastic to hear that we could assist in understanding your needs and ensuring a lasting result for your driveway. We're always here to help with any future paving needs!

Best wishes,
Samy Tahtawy
CEO, Black Tar Construction

Gyorgyi in St. John's

0 reviews Ottawa, ON Joined 2023/08/01

10/10

Sealant

Ottawa

08/01/2023

Moe did an excellent job on sealing my driveway! He thoroughly cleaned and taped before applying the sealant. Moe was friendly and professional! Thanks Moe!

Job Price

Approximate cost of services:: $459.00

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Company Response

Dear Gyorgyi,

Thank you for your fantastic 10/10 review! We are thrilled to hear that Moe's work on sealing your driveway met with your high standards of excellence. It's always our goal to ensure every step of the process is handled with care, and we're glad that Moe's friendly and professional service stood out. Thanks for choosing Black Tar, and we look forward to serving you again.

Warm regards,
Samy Tahtawy
CEO, Black Tar Construction

Nik in Toronto

1 review Ottawa, ON Joined 2016/10/04

0/10

Horrible customer service & didn't honour deposit and quote

Ottawa

11/07/2022

Reached out to CEO as he stated below in comment. I sent multiple emails and phone calls, but none were ever returned.
This one hurt! We had been looking forward to getting our laneway done so as to park both vehicles in the laneway and this is by far the worst experience with any home renovation we've ever had. Truly feel like suckers!
Summary:
1. Charged me extra for work that was supposed to be included as part of the original quote.
2. Did not install full width and length as per agreement.
3. Refuse to return phone calls.
4. Made up some story about me agreeing to a sealing in the spring in exchange for the amount of paving that was not completed.
5. Install crew tried upselling multiple times during install.
6. Extremely rude office staff.

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Job Price

Approximate cost of services:: $7,000.00

1 of 1 people found this review helpful.

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Company Response

We apologize for your negative experience with Black Tar Construction. We strive to provide excellent customer service and quality workmanship, and it appears we have fallen short of that in your case.

We take these issues seriously and would like to rectify the situation. Please email me samy@blacktar.ca with more details about your project, including the date of the job and the name of the person you spoke with in the office.

Our team will investigate the matter and work with you to come up with a solution. Please know that I will personally manage the matter until it is resolved to your satisfaction.

Sincerely,
Samy Tahtawy
CEO of Black Tar Construction