Raptor Movers

Raptor mover review

Ok so this is a late review mostly because the time I could have spent writing a positive review was taken up getting the rest of our stuff on our own and going back and forth between Milton and Barrie!

I will start off by saying the 3 young men that moved us were very polite and worked hard but all three of them were new! Not one senior person on our move of a 3 bedroom house. My husband communicated with David and someone else came out to our place to review how much stuff we had. Neither were actually there to do our move. We were told $1200 for whatever could fit in a 26ft truck to be at our house 9am Sunday July 4th. We called Saturday to confirm everything was good because we had not heard from them even though we booked a month or more in advance. After many Unanswered calls we finally messaged through WhatsApp so we could see if the message was read. We were then told that both trucks broke down but they were going to do our move but at 2pm Sunday.

We had everything Wrapped and Packed on the lower levels of the house to save some work. Well….2:30pm rolled around and no call from them so we reached out and they said they would be there at 4:45pm. Truck got to our new place at 10pm and finished unloading at midnight. Our house was full of moths and mosquitoes from having the doors open. They moved everything by hand instead of using a Dolly.

My husband was there when they packed the truck at the old house and it was so poorly packed that there were huge gaps of space that could have been used. We ended up extending rental of our storage space and renting a truck to pickup the rest of our stuff because they couldn’t fit it on the truck. This also added two additional trips to and from the city.

I guess when they charge by the truck load they don’t mean full truck. Next time we will definitely be using a larger company instead of supporting small. Very disappointing. My recommendation for your company as someone who has worked in customer service environments for over 25years is Improve your communication with clients, if we knew it would be so inconvenient to move us we could have gotten someone else. Have at least one senior mover on the job to ensure tasks are completed efficiently and make the most use of your truck especially when charging by the truck load. I really hope you take this feedback to heart. You advertise that you take the stress out if moving but having you move us was the most stressful part!

Raptor provides an excellent service and it is a very good people to work with!! Appreciate David! On time service and very supportive and looking forward for future business together.

Our original movers bailed on us (let’s get moving)
We scrambled to find Raptor movers and they were able to come the next day and move our house in great time!
Very happy with their efficiency

Last minute move with only 48 hours notice. David from Raptor was able to squeeze in amongst other work and make it all happen flawlessly. Flexible, polite and professional. Excellent customer experience and highly recommended.

Professional team and great service. They did a wonderful jobs. They never charged us more. We paid only what we talked about. They put our boxes in the correct room on their own with the instructions on the box. Smart movers

Karan’s movers team is a good choice of hiring movers. They quickly moved my furniture. Feel free to contact Karan if you have any questions or concerns while the move is happening. Karan is accomodating in any sudden change in plan during the move if it is in his scope.
Move happened on 29 May 2021.

So to start with, from the time I had interaction with them on the quote and responsiveness around my questions, it seemed very professional to me.

I was highly impressed with how they were on time. They kept us in the loop of their arrival time and came a few mins before the time that was communicated

Once they arrived, they handled everything with so much care and ensured that nothing was scratched or damaged. They were swift and were able to love everything. I would highly recommend their service. We are moving again next year and I already asked them to come help us next year with our move.

You can be rest assured that you will get great service and care with your stuff at a very reasonable price.

I booked this movers for packing and moving home items to a storage. Karan and his team (KD, Tez, Rooney) were very diligent and on time. . They brought the packing materials . They packed, moved and stored well. Normally people are always scared about movers, But when i spoke to this mover, I felt he was genuine. Infact he is genuine. I recommend this movers for sure.

I’ve been using these guys for the past 3 yrs. You can absolutely rely on them and trust them. You can not beat their price and their service. All friends and family I referred them to were very appreciative and satisfied. I can reliable on these fellas for both massive moves and even single large items across town. I’ve use them for both commercial moves (1,000lbs+ refridgeration units) and residential. Their truck is super massive

Amazing service 24 hrs/day! They were extremely professional and careful with my furniture. They even took extra steps to protect it for me! Very efficient and hard working guys. Will definitely refer and go back to them again!