Moverunner Ltd

Moving during COVID was proving to be a difficult task, not only because of the restrictions, but particularly challenging when it required multiple steps to both remove and deliver a mixture of furniture, belongings, and boxes, to and from multiple locations.

After searching for various quotes and flexible dates, the only company that was willing to assist us without surcharges was Moverunner Ltd. As a bonus, we were provided with personnel who were attentive to details, swift, and professional. Many thanks to Abraham, Brian, and Mo for their help. A huge shout out to Ann who was so helpful, calming, and understanding throughout the process. I cannot thank them enough! I recommend them and will definitely employ them again!

We have used Moverunner on several occasions over the past 15 years, both for myself and other family members. Ann and her team were great each time- the crews were professional and very careful. Estimates were accurate and moving costs very fair. I would definitely recommend Moverunner to family and friends.

My move went so smoothly. I'll admit that I was scared to move during covid but I had to. The guys were super professional and they were wearing masks the whole time. I can't even imagine having to move furniture up and down stairs while wearing a mask.

This is not the first time we use this great company, once again we are happy as return customers. Our previous move was from Mississauga to Stoney Creek with my parents in care. Since then they have passed and we have had to move again. Thank you for making it a smooth move and as always supportive and mindful of our situation. Thanks.

I had a great experience with Moverunner! Michael visited my home, took stock of all my belongings, and provided me with a fair quote that ended up being very close to the final price, despite the fact that weather conditions on the day of our move (mid February) were atrocious, and hence more time was required than originally anticipated. Our movers were punctual, polite, and professional. There were A LOT of boxes and furniture to be moved and many stairs to be covered, but the movers worked tirelessly until the job was done.

I would recommend taking the time to clearly label all of your boxes and furniture with respect to their destination in your new home, as this made things a lot easier for the movers to decide how to organize themselves. The few things I did not have time to label caused a little confusion, but this is on me.

Altogether the experience was great, and Ann was there at every step of the way to make sure we understood the process. Top marks to Moverunner! I hope I don’t have to move again for MANY years, but if I do, they will be my first call!

Ann and Michael were very nice but we were told that they had movers who were full time employees who could speak English well. When the movers arrived they were in a budget van. The only person that spoke English was the driver. We were told moving carpets would be placed on the ground, which was never done and the movers tracked thick mud into our home that we were moving from on our stairs and all over our wooden flooring. Michael had told me they would take a part and reassemble bedroom furniture but the movers insisted that we take a part the bedroom furniture and then refused to reassemble it. We were told that we would be paying for the service from
Start to finish and not an hourly rate. We were surprised when the movers gave us a bill for only 8 hours of service in which they miscalculated and only had moved us for 7 hours 1pm-8pm. They left abruptly, they were rude and they broke our crib base the sauder bolt. I had told Ann but she never got back to me. They also damaged our wooden staircase in our new home. I had written confirmation of 6 wardrobe boxes and only received 4 to use.

Overall, I would not recommend Moverunner and would recommend going with a bigger company. I chose to work with them because they were a local Canadian company and I was impressed by Michael’s list of promises that were never delivered

There were a few glitches with the movers on the ground, but Ann and Michael went out of their way to turn that into a phenomenal experience. Pre, during and post the move, Ann was there for us to make us feel comfortable. All the items arrived on time, and in good shape. They were extra careful in ensuring that no wall, no floor got scratched.

Thank You Ann and MoveRunner!

Hi Ann,

Thank you for the making the move the easy part! You helped with a double move and in both instances it was smooth. We have had bad experiences in the past - so we were a little worried but you have a great team who knows how to do their jobs and avoid damages to belongings. It was seamless, thank you to all!

We just moved from our home to our new apartment. My wife is undergoing treatment right now and the house was too big to take care of. Moverunner was referred to us by our friends and we were really impressed with their care and concern for our situation. Our move went very well. Thank you.

Thank you to Moverunner for a very good move. I moved from our family home to a bungalow and they made it as easy as possible. The 3 men commented that we were very well packed and prepared. Thank you to all the involved personnel.