The furnace died a couple of days ago and when we awoke, it was 17c in the house. I had seen the Wambolt truck in the area before and because of the name, I had to give them a call. :-)
Within 2 hours (I called at 5:00 am) I had a return call and a technician was here within 3 hours. Totally impressed.
Jacob arrived and by the time that he got here the furnace had kicked in again. We proceeded to diagnose and quickly discovered that it was the inducer motor that was failing. Jacob continued to inspect and when he left he promised a quote for a replacement.
I received the quote and the next morning I approved it. 2 hours later he was here to swap out the inducer motor and as I purchased the Silver maintenance package he preformed all the necessary checks.
He was here for about 1.5 hours. He was being totally thorough.
I was very impressed by Jacob and look forward to dealing with him in the future, should the need arise. That being said, I have had conversations with Matt and Jeanika and found them to be totally responsive.
I would certainly recommend Wamboldt HVAC, and not just because of the name.