Water Depot Inc.

Water Filtration & Purification
Barrie ON L4N 8W8
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88%

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Reviews by rating (past 12 months)

Reviews for Water Depot Inc.

Average customer rating:
9.3 10 (92 reviews)

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gbbourgeau
gbbourgeau
1 review , ON
10/10

Water softener installed.

Stan did a great install, neat & clean & put the equipment where I requested.
I would recommend Evan & his team for all needs regarding water for your home.

Approximate cost of services:
$2,000.00
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Company Response

Thank you very much! You and your wife have been great water u-fill customers for so long I'm glad we could help you out with your municipal water treatment in the new home with the Refineosoft water softener.

The Water Depot Inc.
https://www.waterdepot.com/

ryandwatson
ryandwatson
2 reviews Orangeville, ON
10/10

Water Softner

Great product and very helpful staff
Small conection issue and the owner sent his guy over right away to straighten it out !
Great service

Approximate cost of services:
$2,200.00
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Company Response

Hi Ryan,
Thanks for your great review! Were glad your enjoying your water softener and reverse osmosis system. We look forward to serving you in the future.

The Water Depot Inc.
https://www.waterdepot.com/

kevhorsman
kevhorsman
1 review Orangeville, ON
10/10

Water softener install

Great, clean install. Very friendly technicians and they took the old softener with them. good small town business, I would recommend them to friends and family for sure

Approximate cost of services:
$1,600.00
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Company Response

Hi Kevin,
Were glad to hear that you are happy with the water softener and the installers.Its always nice to hear good things from our customers. We look forward to serving you in the future. Thanks from the Water Depot Team!
https://www.waterdepot.com/

walter S.
walter S.
1 review Orangeville, ON
10/10

New water softener

Moved to Orangeville, new nothing about hard water or water softeners, the water softener I had in my home didn't work properly couldn't seem to get answers from store it was purchased from. Called Mark from water depow Mark came over and explained everything to me and my wife and he gave us a great deal on the new one. Workmanship was great and Mark has even followed up twice. I would recommend Mark from water depow to all my friends and family.

Approximate cost of services:
$1,800.00
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Company Response

Hi Walter,
Its always nice to help out somebody new to the area. We really do appreciate your kind words and look forward to serving you in the future.
Thank You from The Water Depot Team!

https://www.waterdepot.com/

Kevin I.
Kevin I.
1 review Orangeville, ON
9/10

Water filtration system

The system was installed properly and in a timely manner. The installer was friendly and polite and did nice work.

After the installer left I found little things that bugged me. He left metal shards in the sink and on the counter top from where he drilled the hole in the sink to fit the top. I also had to clean under the sink where the metal fillings were left.

I also noticed that the installer ran the plastic hose from the holding reservoir to the filters through the counter weight for my main sink tap shower nozzle. So now when I pull the nozzle from the holder, the plastic line for the filtration system moves and pulled with it. Also, of I choose to change the main tap I either have to remove and disconnect the filter hose or cut and destroy the main tap to remove it.

Approximate cost of services:
$1,000.00
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Company Response

Hi Kevin,

Thank you for the good and honest review. I'm glad that your happy with your system.I greatly apologize for the mess that was left behind. I will certainly look into this and address with the installers. I would like to set up a time for either myself or our service team to come out and change the line so it doesn't interfere with your tap, of course this will be at no charge. I will be in touch soon.
Thank you,
Mark Nelson

The Water Depot Inc.
https://www.waterdepot.com/

William
William
2 reviews Caledon, ON
10/10

Water filters and maintenance for well water.

Stan showed up. Upon his arrival, he immediately went down to assess the situation. Being that I'm on a well in Caledon, he looked at the filters to see my iron and filter condition. After quick, efficient and clean work, he changed our UV bulb and filters. I was satisfied upon completion. The water is much better. Also, Patty did a great job with communicating by email prior to the job. Very clear in costing and helpful with being thorough. Thanks guys!

Approximate cost of services:
$325.00
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Company Response

Thanks so much William! Changing bulbs and filters is just part of water treatment maintenance. We like to make sure your entire system is running as it should. We want to make the experience as easy as possible. Please let us know if you have any questions.
Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

Frank S.
Frank S.
1 review Caledon, ON
10/10

Delxe Water Softener

The entire process from procurement to installation was a wonderful experience. The unit was thoroughly explained; making sure that it met my family’s needs as was the installation process. They were exceptionally accommodating, putting the unit where I wanted it stored and not what would have been easier for them. Very neat and fast. Highly, highly recommended!

We have been using the unit for a few weeks now and can not believe the difference it has made.

Approximate cost of services:
$2,000.00
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Company Response

Frank,
I'm so happy that you are happy. Sometimes it can be difficult accommodating the customers needs exactly but with a little creativity everyone can be happy. I'm glad it is working as expected.
Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

T.L
T.L
1 review Palgrave, ON
10/10

Iron Slayer Supply and Install

Evan and Patty were so great to work with. Evan was very knowledgable and explained the product and process with great detail. The install was quick and painless. Would definitely recommend Water Depot Bolton !

Approximate cost of services:
$1,900.00
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Company Response

Hi T.L.,
Thanks for the review. Your water treatment system was not able to handle the sulfur and iron together. The Iron Slayer was an excellent option for you. I'm glad you are happy with it. Let me know if you have any questions.
Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

Patricia
Patricia
1 review Bobcaygeon, ON
10/10

Twin filter unit for lake water.

We used to go through a lot of filters. Dan installed a filtration system where I only have to change my filters once per year and my water pressure seems way better. Awesome knowledgeable people.

Approximate cost of services:
$600.00
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Company Response

Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

lwb434
lwb434
5 reviews Lanark, ON
10/10

First time owner of water softener

As a first time owner I did a lot of research of water softeners and the different companies and the products (models) that their company offered in this area. I was able to view several other job sites in our neigbourhood and we selected Water Depot. After a water test Bruce offered a number of options and suggestions on what was best for us and our budget. He detailed what he expected to do and the cost. Once booked he arrived on time and did a very professional job. Explained the operation of the system. He left the job site neat and tidy. No surprises on the billing.

Approximate cost of services:
$2,000.00
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Company Response

Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Water Depot Inc.

Visit your local Water Depot store. We specialize in water treatment equipment. Everything a home owner could need from Water Softeners, Reverse Osmosis Systems, Iron Filtration, Ultra-Violet Systems, Replacement Filters, Housings and more. With over 36 locations throughout Ontario, we offer a wide range of products to improve water quality, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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