Bestway Concrete Contractors

Concrete Contractors
Brampton ON L7A 0A3
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Concrete Contractors
Bestway Concrete Contractors
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86%

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Reviews by rating (past 12 months)

Reviews for Bestway Concrete Contractors

Average customer rating:
8.9 10 (68 reviews)

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Private User
Private User
Private User reviews Brampton, ON
10/10

Concrete work on frnt of house

Excellent work done. Will call back for further jobs on another location and back lawn. Very professional people, I never saw. Thanks to Fernando and Qasim for the excellent work. They keep giving you service till you are fully satisfied.

Approximate cost of services:
$10,000.00
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Company Response

Thanks for the kind words, we are happy you are satisfied with the service and quality received.

Bestway Concrete team

Private User
Private User
Private User reviews Brampton, ON
10/10

2000 sf completed

6 weeks late but worth the wait 9 out of 10 nothing perfect! Would use again!

Approximate cost of services:
$24,000.00
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Company Response

Yes, we had challenges this year with Covid-19, appreciated your patience.

Thanks,

Bestway Concrete team

Private User
Private User
2 reviews Brampton, ON
10/10

Patio and Front Yard Stamped Concrete

Great Quality and Friendly Staff. We did not have any issue.
we recommend them for your project

Approximate cost of services:
$6,300.00
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Company Response

Thanks for taking time to fill the survey, glad everything turned out to your satisfaction.

Bestway Concrete team

Private User
Private User
0 reviews Brampton, ON
10/10

Stamped concrete on driveway and the sides of my house

I was on a tight schedule to sell my house. I saw Bestway's works on neighboring properties. They gave me a slot in their busy schedule-work was done perfectly on time. The week after I sold my house! I believe driveway improvement has left positive impressions on the buyers.

Thank you Bestway!

Approximate cost of services:
$18,000.00
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Company Response

Thanks for taking the time to write a review. We are happy to be part of getting you top dollar for your house. It was a great decision on your part.

Thanks and regards,

Bestway Concrete team

Private User
Private User
Private User reviews Brampton, ON
10/10

Porch concrete

We had our porch and sides of the house done. The work was done beautifully and we are very impressed.

Approximate cost of services:
$10,000.00
0 of 1 people found this review helpful.
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Company Response

Thanks for taking the time to write a review. We are pleased that you are impressed with results.

Thanks for choosing Bestway Concrete.

Bestway Concrete team

M.S.
M.S.
1 review Mississauga, ON
0/10

Bad workmanship, worse customer service

They came and did my driveway the past summer. First warning sign should have been how long they took to complete job. Took them more than 2 months to finish job, making up excuses along the way about the weather (it was sunny on most days they didn't come) or other companies (material or the paving company). That would have been all fine if they had actually did a good job. Immediately after sealing, we saw clear differences in color in major spots (as you can see in the picture). They came and said that was normal; I spoke to multiple people from other companies that said that was very poor workmanship and shouldn't be the case. Also there were many spots (particularly under the steps) where a lot of dirt was under the seal and are now permanently etched there. You're supposed to power wash the driveway, let it dry for a day, then do the sealing the next day. They did the sealing almost 3 days later; didn't bother power washing again.

The seal went away this year (supposed to last 2 years min), and we also noticed a lot of spots with cracks. Sent them email and called multiple times, but no response.

Save your money; go with someone else, even if you pay more.

Approximate cost of services:
$10,000.00
3 of 3 people found this review helpful.
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Company Response

We are sorry you're not satisfied with the work received. The job took longer due to ashphalt, we completed the concrete work in time. Unfortunately the ashphalt is a third party work. We did favor for making arrangements for ashphalt and are not responsible for the timeline.

Thanks,

Bestway Concrete team

Mo
Mo
3 reviews Mississauga, ON
0/10

Will not honor their warranty, beware!

**In reply to the response:
1. Never received an email from them.
2. The damage has nothing to do with salt. It is UNSEALED porch, how does that have to do with salt damage?
3. When I called Fernando over 10 times, on multiple times he said he will come do it and never came. So clearly the company knows it's their fault.

BEWARE, LOOK AT THE OTHER RECENT REVIEWS. THEY WILL NOT HONOUR THEIR WORK**

I had Bestway Concrete put in pressed concrete on my front yard and also brushed concrete on the side path to the backyard and the backyard. They signed the contract in July 2018, promising to start in September 2018. I kept following up until October 2018, at which point I was told they won't do it until next summer. April 2020 I followed up, they said they were busy. Eventually, they came, they dug up all of the grass; then left for almost two weeks before coming back. Overall, the job took almost 1.5 month to complete.

I called them this year because I noticed that for the front porch, they did not seal up the round nose. Every time someone walked on it or it rained, it disintegrated. I sent Qasim (their salesman) a message to notify him, he said to send an email. I sent an email with pictures, and the next day, someone (most likely the owner's son) stopped by, checked out the area, and left... without even calling or ringing the bell. Only reason I noticed is because I have home monitoring cameras.

I called Fernando 10 times from beginning of July to now. I either get no response, or when I do get a response, it's to say, we'll come this weekend, or we'll come when we're available, or you're on the list. 3 months later, still nothing. They will treat you like a valued customer before they take your money, but the minute they have all their money, don't expect them to honor their contracts.

Approximate cost of services:
$12,500.00
1 of 2 people found this review helpful.
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Company Response

Dear Mr. Mo,
We are sorry you are not pleased with the service you received. We have received your email sent June 29/2020, within 48 hrs we inspected your property and responded with an email on July 1/2020 at 456pm. If you have not received the email perhaps check your junk folder, we can send again if you request.
The issues you pointed out are not covered under the warranty, and are results of salt damage. Please refer to the warranty on our website and read the terms on the invoice. We are glad you noticed we did make an effort by coming and inspecting the complaint.
Upon completion of your job, we received a 10/10 score from yourself on HomeStars. Highly recommending our company and saying we were excellent to deal with.
We value your opinion and has been noted.

Thanks and regards,

Bestway Concrete Team

Eula
Eula
1 review Orangeville, ON
4/10

Aggregated Porch,steps,walkway and edge of driveway

Job done 2 months ago, still waiting for them to come back to do repairs. Poor workmanship, rush job, bad customer service. Once they got their money dont give a dammed about customer dissatisfaction . Holes in my porch, discoloration, so not pleased with this job.

Approximate cost of services:
$10,000.00
2 of 2 people found this review helpful.
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Company Response

We are sorry that you are not satisfied. We went multiple times after payment received, as you requested. After examining all work, there is nothing wrong with the workmanship. We have been back few times to complete minor touches when requested.

Thanks
Bestway Concrete team

Private User
Private User
Private User reviews Brampton, ON
10/10

Concrete work

My name is Eric, best way concrete did my concrete work recently, drive way and sidewalk. I am very happy with the job . Customer Service was excellent and l will always refer best way to any body because they are very reliable .

Approximate cost of services:
$13,200.00
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Company Response

Thanks Eric, we are happy everything turned out great!

Thanks
Bestway Concrete team

Jd in Brampton
Jd in Brampton
1 review Brampton, ON
10/10

Backyard patio

10 stars for Fernando and his team!!

Bestway concrete did our backyard patio, front-yard and planter. We are really happy with the quality of their work and that we hired them for this job after interviewing many other concrete companies. We are getting lots of compliments for our backyard and planter. We told them our vision for the backyard and they turned our idea into reality.

Best way concrete guys are professional and they were always on time. They didn’t just finished the job but they ensured that we were happy and satisfied with the work. Fernando would always tell us not to worry and be rest assured as he knows what he is doing. He really kept his words!

Highly recommended!

Thank you Best way concrete.

Jag dhillon

Approximate cost of services:
$100.00
0 of 1 people found this review helpful.
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Company Response

Thanks for the comments and kind words, we are glad we were able to meet your expectations. The job turned out to be beautiful, and it was a pleasure working with you.

Thanks
Bestway Concrete Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bestway Concrete Contractors

At Bestway Concrete Contractors we offer custom designed solutions for your residential projects. We are a fully-insured, locally-owned, family-run business that specializes in a range of concrete projects from stamped concrete to aggregate. We ensure projects proceed with open communication and we pay strict attention to every detail, no matter ...
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