Star Moon Roofing

Roofing
Toronto ON M1S 4E9
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Roofing
Star Moon Roofing
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97%

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Reviews for Star Moon Roofing

Average customer rating:
10 10 (88 reviews)

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Christine
Christine
1 review Old Toronto, ON
10/10

New Roof

I needed a complete new roof. Joyce reached out to me through HomeStars. I received many quotes and decided to go with Star Moon as they matched another company's quote that I was considering. The one difference was Joyce did not pressure me. Their company provides a very good comprehensive package when replacing a roof. My roof was not a simple job. There were multiple layers on the peaked and flat roof. The area was left very clean.
Joyce is very prompt to respond to any questions. I do and will recommend them to anyone who needs a roof!

Approximate cost of services:
$9,500.00
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Company Response

Hi Christine,
Thank you for choosing our services. I appreciate the excellent review and your satisfaction. Your review is a good idea for us to improve our services and let us know how to better meet customers' needs.
Thank you again for your precious time.

Best Regards,

Joyce and Team

Craig
Craig
3 reviews , ON
10/10

Professional and fast

A few of the shingles on our roof had blown away. Joyce and her team at Star Moon roofing were quick to respond. The repair the damaged roof section on no time flat and provided photos of the remaining portions of the roof, which thankfully were in good shape.
Excellent service and would highly recommend.

Approximate cost of services:
$400.00
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Company Response

Hi Craig,
Thank you for your time and excellent review.
It is our pleasure to work for you! Your satisfaction is our priority.
Hope to serve you better next time.

Many thanks,

Joyce
Star Moon Roofing Team

Anita
Anita
1 review Mississauga, ON
10/10

Roof replacement

I don't usually write reviews but I wanted to thank Joyce and the Star Moon Roofing team for an amazing job. I asked Joyce so many questions and went back and forth on the colour and throughout she was patient, kind, helpful, and understanding. The team were always professional and kept the area clean. The roof turned out great. Joyce goes above and beyond and helped us patch up our gutters, recommended getting our shed done to match the roof, and helped us with the vents on our roof. I highly recommend this company if you are searching for roofers. You will definitely be happy you went with them. They were wonderful! Thank you again Joyce for giving my family peace of mind and for all your assistance!

Approximate cost of services:
$0.00
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Company Response

Hi Anita,
I appreciate your time and sincere review.
It was our pleasure to work for you and your family, and all the concerns you have are our concerns as well.
We are pleased to help you with your roof job.
Thank you for your hospitality and cooperation with our team! !!!
Hope to serve you better in the future!

All the best,

Joyce
Star Moon Roofing

Allan
Allan
1 review Toronto, ON
10/10

New roof shingles

After multiple quotes and reviews with other companies The pricing, quality and the amazingly prompt and accurate communication I chose Joyce at Star Moon roofing.

Joyce and her husbands team are amazing.

Drama free. Scheduled the date, a 5 man team lead by Joyces husband shows up promptly. The work was completely controlled to minimize damage or a mess. Updates were given with photos to my phone at critical pointscondition of wood, vents, drains, etc.

Work was completed amazingly efficient and quick, about half day. They cleaned up perfectly, not one nail on the ground anywhere, as they also use a giant magnet to sweep the grounds.

All in all.a perfect roofing experience.

Thank you Joyce!

Approximate cost of services:
$6,000.00
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Company Response

Hi Allan,
Thank you for your excellent and sincere review.
It is our pleasure to work for you, and I am glad that you are satisfied with our job. Hope our job can really help people and keep our customers peace of mind.

I very much appreciate your time and satisfaction!

Joyce & Team
Star Moom Roofing

Daniel E Stevens from Vaughan
Daniel E Stevens from Vaughan
11 reviews Vaughan, ON
10/10

Roof repair

I met Joyce from Star Moon I decided on this company. Both companies gave me a quote without pushing hard to force any decision, Joyce was the seller. And the same day I call to confirm they would do the work, she and her husband (who appears to speak less English) came a few hours later to complete the job. It was small but I know Im up for a new roof in the next year or so. I will be very comfortable with calling Star Moon to do that much bigger job.

Approximate cost of services:
$300.00
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Company Response

Hi Daniel,
Thank you for your time and good review.
It was nice working for you this year from small repairs to the entire roof replacement.
I very much appreciate your satisfaction and Hope the new roof will keep you peace of mind.

Have a nice day,

Joyce
Star Moon Roofing Team

Jamie in York
Jamie in York
4 reviews Toronto, ON
10/10

Roof Decking, Shingle Replacement, Eavestrough & Chimney Repair

After speaking with over 7 different roofing companies, I am so glad I found Star Moon Roofing!! Although their prices are competitive, one of the main reasons why I chose Star Moon Roofing over their competitors was based on their knowledge and openness to any requests or suggestions, starting from our initial consultation.
On the first day of repairs, I was notified of a bad case of mould on one section of my roof and was given the option to leave it or have the wood replaced. Initially, this repair would have raised the budget an extra $2-3k. However, after providing a suggestion on the materials to be used, we were able to knock the price of this repair down to $1,140 - labour included.
During the replacement of our roof deck, Joyce's husband and his crew noticed that our bathroom vent wasn't connected to our roof exhaust, which ultimately caused the moulding in our attic. When replacing the roof deck, they were able to reconnect the bathroom exhaust and added an extra metal vent on our roof for the moisture to escape from.
The entire job consisted of a roof deck replacement on one side of the roof, brand new shingles on the entire roof, leaf guards, installing 6 roof deck intake vents, an upgrade to our outtake vents, gutter repair, downspout adjustment, and a chimney flue replacement.
Here are a few reasons why I recommend Star Moon Roofing and why you should consider them for your next roofing project: (1) Joyce and her husband are very knowledgeable about roofs and are open to requests or suggestions throughout the entire process, (2) They remained communicative, responsive, honest and transparent from start to finish, (3) They were one of the only roofing companies that were willing to fix my broken chimney, (4) Their prices are very reasonable, (5) They did an amazing job at cleaning up the site - almost like they were never there!!
It was honestly such a pleasure working with Joyce, her husband, and their crew. I hope I don't have to call them again in the near future, but if I do, I would do it all again in a heartbeat!

Approximate cost of services:
$8,700.00
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Company Response

Hi Jamie,
I really appreciate the honest and kind review.
We are glad that we can help you solve the roofing problem. Your concerns are our first priority.
Thank you again and hope to serve you better in the future!

Enjoy the new roof & have a wonderful every day!

Joyce and Team

Howard
Howard
2 reviews Toronto, ON
10/10

Roof replacement

This is a belated review. Our roof needed replacing, and we met with several roofing companies and got quotes. Out of all of them, we found that Star Moon Roofing felt to be the most honest. Their price was very reasonable, but it really was how they communicated with us that won our business. They were willing to answer all of our questions to our satisfaction.

The job was done in July of 2022, and was completed in one day. They cleaned up very well. They were willing to come back to do something that I thought was not completed. They did not haggle or argue and came back to do it at their own expenses. I later realised that it was assumptions on my part that it would be done as part of the job.

I whole heartedly recommend this company to anyone who are considering to have their roof replaced.

Approximate cost of services:
$6,900.00
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Company Response

Hi Howard,
I would be happy to receive your review at any time.
We are glad to provide satisfying services for you. We are willing to serve our customers or potential customers in the best way. To avoid and solve any concerns you have is a part of our job.
It was nice working for you and your family! Enjoy the new roof!
Cheers,

Star Moon Roofing

J. Look Hong
J. Look Hong
1 review Aurora, ON
10/10

Roof replacement

Recently had my roof replaced by Star Moon Roofing. It was indeed a pleasure dealing with Joyce who was very pleasant and quick to respond to my various queries.
On the day of installation, the crew arrived on time and the work was completed at the end of the day. The crew did a wonderful job in cleaning up.
My new roof looks good and i would not hesitate to recommend this company.

Approximate cost of services:
$10,000.00
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Company Response

Hi J.,
I appreciate your time and wonderful review for us.
Thank you for your satisfaction. I was glad to meet you and work for you. Hope you enjoy the new shingle roof and keep a piece of mind.

Sincerely,

Joyce and Team
Star Moon Roofing

Selina from Markham
Selina from Markham
2 reviews Whitchurch Stouffville, ON
10/10

Roof replacement

Joyce and team were great to work with, reliable and responsive. Their prices good. They completed the entire roof in one day, left the work area clean and provided pictures of the roof in progress and at completion.
Thanks for the great service and being so accommodating!

Approximate cost of services:
$8,000.00
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Company Response

Hi Selina,
I appreciate your time and excellent review.
It is our pleasure to have you as our customer. Your trust and satisfaction are our best reward, and thanks for your cousin’s referral.

Best Regards,

Joyce and Team

Zaheer Bhyat from Toronto
Zaheer Bhyat from Toronto
2 reviews Toronto, ON
10/10

Flat Roof above Front Porch Repair/Replace

A small job repairing/replacing a flat roof above a front porch. I had very poor to no responses from a variety of vendors (seemingly not interested in small jobs or quoting ridiculous amounts) until I had an excellent response from Joyce of Star Moon Roofing. She communicated effectively and regularly. She and her husband visited the site and while her husband suggested recaulking, I requested replacing the old materials and adjusting the slope for better drainage. I was quoted a reasonable $2800. I agreed and they were able to complete the work within two days of visiting.
The work site was cleaned and looks great.

Approximate cost of services:
$2,800.00
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Company Response

Hi Zaheer,
Thank you for your excellent review.
It was nice meeting you and appreciated your quick decision-making. It is our pleasure to have work done for you.
Wish you happy and wonderful life!

Joyce and Team
Star Moon Roofing

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Star Moon Roofing

Our business branding is quality first, reputation guarantee. Your satisfaction is our utmost consideration, which ensures that our jobs are done perfectly at a competitive price. Our job is to protect your roof as well as your beloved home or business from the unpredictable Canadian Climate. Our goal is to exceed customer expectations by providing the best value and service.

We're social here:

https://www.facebook.com/starmoonroofing/
https://www.yelp.com/biz/star-moon-roofing-toronto
https://www.google.com/maps/place/Star+Moon+Roofing+%E6%98%9F%E5%85%89%E5%B1%8B%E9%A1%B6/@43.7781826,-80.7093507,8z/data=!3m1!4b1!4m5!3m4!1s0x89d4d75cce5afe81:0xd046351ebed0a232!8m2!3d43.7836619!4d-79.5882669

15 years of Labour Guarantee
Free Estimate

Shingles Roof
Commercial residential Flat Roof
Eavestrough
Siding
Skylight

Contact information: Joyce: (647)892-3933
Email: starmoonroofing@gmail.com

CATEGORIES
Roofing
SERVICES
Shingles Commercial residential Flat Roof Eavestrough Siding Skylight Gutter Downspout
WEBSITE
https://www.roofingservicestoronto.ca/
PAYMENT METHOD
Cash, Cheque and e-transfer, Credit Card
LICENSES
Working at Heights and all Safety Certifications
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
15 Years on Labour. Respective Manufacturer Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.