KY ROOFING LTD.

I had a roof that required replacement right in the heart of downtown Toronto. Limited space for debris made this a challenging job. Michael was able to provide a transparent and competitive quote, and his team was able to complete the job under a time crunch that I had. During the job, we did have a small issue where debris was being dropped right into an alleyway that was a walking path for people but when flagged Michael and his team were quick to resolve. Would certainly recommend his services.

Michael and his team were asked to provide quotes for completing my roof as I was experiencing leaks in April of 2019.

They were not the cheapest quote, but Michael took the time to walk me through the installation process, the products he was going to use and above all, showed me options on what an excellent roof should include and what Mediocre roof consists of.

After understanding what he was offering, and comparing with the cheaper quotes; I immediately dismissed the cheaper quotes knowing that if I wanted the same roof, Michael would gladly deliver at the same cost, but his recommendations were worth the small difference in price for a better roof overall.

They showed up on time, as discussed, finished on time and I love my roof. Even up until last week I was proud of the roof and Proud that I had chosen KY roofing for this project.

What changed between last week and this week, well I’m in the middle of a Reno where we the insulation and drywall is removed. It strong draft of rain came and my roof began to leak, I was absolutely frustrated and angry. I pulled out my invoice, called Michael and said what shoddy installation did you guys do, my roofs leaking in just over a year? He said he’d be there in an hour to check it out. I called back after an hour, where are you and he said outside setting up his ladder.

He went up stairs, inspected the roof and send images. Seems like racoons or an animal tried to break into the roof but were unsuccessful. They ripped up the shingles around all the vents and near the eaves.

A little bit embarrassed I apologized and asked him
To make the necessary repairs. He made the repairs, and as he left, I asked how much, he said this visits on us, next time, I’ll charge a small amount and hopefully it won’t come to that

Now as I write this review of outstanding customer service and exceeding my expectations, I think to my interactions with Michael last year. A week or two after the roof was installed, a racoon at that time also tried to make a break, for my attic, but we heard the ruckus and had it looked at. Ky came and made sure everything was solid after a pest control company wired up the vulnerabilities on my roof. He siliconed all the screw and sealed the environment to make sure I was protected at no cost.

I called once again after I suspected the water from the eavestrough wasn’t flowing as designed and he took a look and fixed

My biggest fear is usually support after the fact of a large purchase. Michael has been around, has made 3-4 visits after the installation, all at no cost to me.

Roof is beautiful and well installed, racoons couldn’t get in atleast the three times we know of.

I have and will continue to recommend him to family and friends and for those of you making a large investment in a roof, go with KY Roofing, great prices, great value, great workmanship and outstanding after the purchase support!

I had a new roof installed with terrible results and inadequate response from the installer. and significant damange to my ceilings, stairs, and furniture. I reached out to Homestars and received Michael of KY Roofing contact info. He attended immediately although the roof was frozen, repaired the leaking areas, provide a complete inspection free of charge with photos and videos and an excellent report. He came by multiple times without being contacted and at no extra charge to inspect the roof once the weather was better and to ensure the leaking inside had not re-occurred. My neighbour had a similar problem and Ky Roofing repaired her issues as well. My son had shingles fly off in a windstorm Ky Roofing attended on a Sunday to replace the shingles. Michael's professionalism and workmanship is excellent. I highly recommend Ky Roofing to anyone seeking a new roof installation, or a repair of a problem area, his attention is immediate and exceptional. Lidia

Michael was professional. He help us solved our roof problems. He came and checked our roof, gave us a reasonable estimate and fix our roof in timely manner.We are really satisfied with their work and recommend K Y roofing to everyone! Sean

A couple of my Downspout straps came off the wall thus the downspouts swinging around when windy.
Looked around for quotes and Michael but only responded promptly, but his quote was very competitive.
So I decided to go with Michael and he was great working around my schedule. He showed up on time and did more than I expected. He studied the problems , took his time not in a rush to make a quick buck, and answered all of my questions without hesitations.
I would definitely recommend Michael for any types of roofing or gutter/downspout jobs!

Michael was very prompt and professional.

Yesterday morning, one of our neighbors, luckily, spotted what they thought was a hole in our roof (from their backyard) and gave us a heads-up. We were worried about timing of fixing because there was a thunderstorm in the weather forecast later that evening.

Fortunately, Michael stopped by the same afternoon to assess the issue. Luckily it wasn't as bad as we had thought and only required and offered to fix on the spot - so all was done within an hour. As a bonus, he noticed a few other shingles that needed replacing and proceeded with replacing them while he was already up there.

Since our roof is closer to end-of-life cycle, Michael also provided us with a free estimate for full replacement (which sounded reasonable).

Highly recommended based on our short-but-satisfying experience! We'll probably be reaching out to him again later in the year to discuss the full replacement.

Michael responded very quickly, came on time. Even in snowy conditions went to the roof to inspect what was wrong and find the source of the leak. He did a fix right away and the leaking stopped. Fantastic service with reasonable price and will definitely recommend his service without hesitation.

KY Roofing Ltd did re-shingling of the roof on one of our properties in May 2019.
They involved us in deciding the best color that will suit our brick colour. The workers were on time to start the job. They were respectful and displayed a lot of professionalism. They completed the job same day, cleaned up the old shingles they had removed and left the driveway clean. For safety, they had cones around to warn passersby.
They have a 10yr warranty.
Their pricing was excellent.
It is not surprising that when we needed roofing job on another of our properties we called on KY Roofing Ltd, again they did another excellent job at an affordable price.
Thank you, KY Roofing Ltd.

Michael was the first one who responded to my work request at the HomeStars. He came, checked and took pictures of the damaged shingles and holes on the roof. He showed me the pictures and gave me an estimate of the cost to repair. The price was very reasonable and he fixed it right away. After the job he took pictures again and also showed me one spot that he missed so he also fixed it without additional charge. I was very satisfied of Michael's job and I will definitely refer him to my friends and relatives. - Ludy

I called Michael to inspect a low pitch roof and a potential leak. He was functional and professional. Gave me a very reasonable price and fixed it right a way! I found him to be very trustworthy, practical and efficient.