Quartz International

Countertops
Pickering ON L1V 3S5
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HomeStars
Countertops
Quartz International
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93%

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Reviews by rating (past 12 months)

Reviews for Quartz International

Average customer rating:
9.7 10 (34 reviews)

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M Friend from Toronto
M Friend from Toronto
5 reviews Pickering, ON
10/10

Absolutely amazing!

Can't say enough about this company, so here are just a few words: terrific initial response, great product, outstanding workmanship, top quality product, best customer service, helpful & friendly installers. No negatives. No need to look anywhere else. Extremely satisfied. Highly recommended.

Approximate cost of services:
$6,000.00
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Company Response

thanks again Michael for your great review.

Private User
Private User
Private User reviews Whitby, ON
10/10

Kitchen Countertops

Excellent and prompt service!!! The Installers really know what they are doing. The consultant, Ken was very professional.

Approximate cost of services:
$5,000.00
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Company Response

that's for your review

Private User
Private User
Private User reviews Toronto, ON
10/10

Counter top

very professional clean crew installed the counter top perfectly. The counter top was exacted what we were looking for. Great experience.

Approximate cost of services:
$3,000.00
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Company Response

thanks

selena
selena
1 review Pelham, ON
10/10

Kitchen backsplash

Job was done professionally and quick, very happy with the new kitchen backsplash. Well done

Approximate cost of services:
$2,300.00
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Company Response

thank you Selena

Susan N.
Susan N.
0 reviews Toronto, ON
10/10

Quartz counters

Wonderful workmanship. Brilliant installation of a huge L shape counter with no seam or cut. All one beautiful piece. They came twice to the house and brought samples so we could compare the whites with the cabinets and floors. Ken offered excellent advice and was very patient with us as we debated which white we wanted. Price was the extremely competitive. And We absolutely LOVE our beautiful day white kitchen counters. Thanks Ken

Approximate cost of services:
$3,173.00
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Company Response

thanks Susan

Brunessa
Brunessa
1 review Pickering, ON
8/10

Kitchen Countertops

Overall our experience was good and we are pleased with the final result of our kitchen counters. There was an error in the direction of how our island sink was cut (sink was installed length instead of width wise). Ken and his team arranged to have a new sink hole cut and a new larger sink installed. The error was fixed in a few days and turned out great.
My husband and I appreciated the amazing customer service, communication and timeliness in rectifying the issue. Our island ended up turning out better than expected.
We would recommend quartz int. to friends and family and would hire the company again for our next renovation project.

Approximate cost of services:
$5,000.00
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Company Response

thanks for your review

Peer
Peer
5 reviews Whitby, ON
8/10

Decent job with few hiccups. Happy with results.

Pros:
The crew did a decent job installing counter and sink. We are happy with the counter style we chose. Crew cleaned up and informed about timelines of letting it set.
We planned to replace the sink as well. Rep provided sink offers and we liked the options. New sink is much nicer than original
Technicians provided wooden cross brace for dishwasher tabs to secure it. I'm sure this may not have been part their responsibilities.
Rep did provide decent feedback and insight to assist our decision making. Samples were provided. He was pleasant and knowledgeable.
Selection of Quartz available from company was good and pricing was better than others
Old countertop was disposed at no extra cost

Cons:
Had several challenges getting someone to visit.
First time, rep was unable to make on agreed date and time - had to make next morning
Second time, someone was to come in evening for measurements -due to personal matters, visit was was 2 hours late
Third time, agreed time after measurements were taken for counter replacement - this was not propagated and we were asked to change time from morning to afternoon
Did not mention it yet, but after countertop settled, top edge of drawer for utensils is rubbing against bottom edge of countertop.
Will likely have to plane it a bit

Overall, the experience was average. We don't believe we are being fickle expecting punctual visits. It's likely other customers had visits on time and encountered no issues there.
Perhaps this was a one-off but we're just providing honest feedback on our personal experience. Communications initiated by company of any delay would have been nice.
We did spend some decent monies and had hoped visits were on the customer's terms.

Approximate cost of services:
$3,000.00
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Company Response

thanks for your review Peer.

Akhil
Akhil
3 reviews Brampton, ON
10/10

Kitchen Renovation

Quartz International installed new counter top and under mount sink. They worked hard to ensure I was satisfied with the finished product. I am very happy with their clean and efficient work. If you're looking to get your kitchen done, be sure to give these folks a call!

Approximate cost of services:
$3,500.00
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Company Response

thanks for a wonderful review

Leafsbest
Leafsbest
0 reviews Toronto, ON
10/10

Counter top

Excellent job , on time, from start to finish, I am very happy. Will recommend any time, job well done.

Approximate cost of services:
$2,400.00
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Company Response

thanks

Scott
Scott
0 reviews Toronto, ON
10/10

Kitchen countertops

Work was done on time and the final product was just what was expected. Our Quartz Countertops look amazing.

Approximate cost of services:
$3,000.00
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Company Response

thanks scott

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Quartz International

We are Ontario’s leading suppliers of quartz countertop with install teams based all over Southern Ontario. We believe everyone deserves a luxury quartz countertop at an affordable price with a pleasant buying and installation experience. Quartz International is dedicated to delighting our customers with free in-home consultation, upfront pricing, no ...
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