Cozy Castle Heating & Cooling

Heating & Air Conditioning
Toronto ON M9L 1Y6
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Heating & Air Conditioning
Cozy Castle Heating & Cooling
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98%

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Reviews for Cozy Castle Heating & Cooling

Average customer rating:
10 10 (28 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

air condition and installation

I highly recommend Cozy Castle to everyone. Their service was exceptional, and I am planning to recommend them to my friends and family. The price they offered was very competitive compared to other companies. They took the time to install everything properly, and Robert was incredibly organized and clean throughout the process. Moreover, they followed up to ensure my satisfaction and to check if everything was going well. Their attention to detail and customer care is truly commendable.
Robert, Daniel, and Nillie were very helpful. Their professionalism and honesty during the consultation were highly appreciated. It is very hard to find this level of service nowadays.

Approximate cost of services:
$3,800.00
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Company Response

Thank you so much for your kind words Thamon! We're really happy to hear that you had such a positive experience with our team. It's great to know that our efforts to provide competitive prices and thorough service made a difference for you. Robert, Daniel, and Nelly will be thrilled to hear your feedback. We're always here for you and appreciate your support and recommendations.

Private User
Private User
Private User reviews Vaughan, ON
10/10

AC

Special thanks to Robert & his team for fast and reliable service. Were extremely thankful for the service that was provided. Given the current heat wave we have been experiencing, Robert was quick to the job done by replacing our old system.

I would recommend Robert and his team to anyone in the market who are in need of heating & cooling.

Approximate cost of services:
$3,700.00
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Company Response

Thank you so much for your kind words and positive review Lance! We're delighted to hear that you were satisfied with our fast and reliable service. It's always our goal to provide the best possible assistance, especially during extreme weather conditions like the current heat wave.

We're grateful for your recommendation and truly appreciate your trust in Robert and the team. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Thank you again for your support!

Z.
Z.
1 review Mississauga, ON
10/10

House Lennox AC conditioner replacement

Old Lennox AC conditioner replacement was performed in the house professionally and with great care, tested and tuned. Job was done orderly and with finished in time with great satisfaction.
Excellent job!

Approximate cost of services:
$4,631.00
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Company Response

Dear Zdenko,

Thank you so much for your thoughtful feedback regarding your recent Lennox AC conditioner replacement. We're truly pleased to hear that you were satisfied with our professional approach and attention to detail throughout the process. Ensuring a smooth and efficient installation is always our goal, so it's wonderful to know that everything was completed to your satisfaction and on schedule.

Should you have any further questions or need assistance in the future, please feel free to reach out. We're here to help and ensure your continued comfort.

Best regards,
Cozy Castle Team.

Private User
Private User
Private User reviews Mississauga, ON
10/10

New Furnace

I replaced my aged furnace with a new one from Cozy Castle. Honestly, I was lucky to deal with this company. The price was very competitive, the timeline and installation were quick and neat and more importantly the communication and customer service were amazing. Thanks to Robert and Daniel and the whole team of Cozy Castle for their services. I definitely recommend this company for anyone looking for any HVAC requirements.

Approximate cost of services:
$4,500.00
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Company Response

Dear Azzam,

Thank you for taking the time to share your thoughts with us. Your feedback means a lot to our team at Cozy Castle Heating & Cooling. It's always rewarding to hear that we've met your expectations when it comes to competitive pricing, efficient installation, and excellent customer service.

We're grateful for your recommendation and trust in our services for your HVAC needs. If there's anything else you need assistance with, please don't hesitate to reach out. We're here to help!

Warm regards,
Cozy Castle Team.

Rose
Rose
1 review Mississauga, ON
10/10

Installation of new air-conditioner

Amazing service from start to finish. Nelli, in the office, was extremely friendly and provided great communication and follow up. Robert was the installer and I couldn't have asked for a nicer person. He explained things thoroughly and provided great service as well. I would highly recommend Cozy Castle, and have already recommended them to family

Approximate cost of services:
$5,027.00
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Company Response

Dear Rose,

Thank you so much for taking the time to share your wonderful experience with us! It's truly heartwarming to hear that Nelli and Robert made such a positive impression on you. We're thrilled to know that they provided exceptional service and made sure everything was smooth from start to finish.

Your recommendation means the world to us, and we're honored to have earned your trust. If you or your family ever need anything, please don't hesitate to reach out. We're always here to help and ready to provide the same level of care and attention to detail.

Wishing you continued comfort and warmth in your cozy castle!

Warm regards,
Cozy Castle Team.

Hoa in Mississauga
Hoa in Mississauga
2 reviews Mississauga, ON
10/10

No nonsense great service!

I must say dealing with the staff at Cozy was beyond excellent. From discussions with Daria at the office to Robert providing consultations/install and Daniel assisting with install, everything was on point! For reference I had heat pump and tankless water heater installation.

Approximate cost of services:
$10,900.00
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Company Response

Dear Hoa, what an absolute delight to read your review! We're thrilled to hear that you found our service to be "no nonsense" and outstanding. It sounds like Robert and Daniel made quite the dream team for your heat pump and tankless water heater installation. Their dedication truly shines through in every step of the process. Thank you for entrusting us with your home comfort needs. We can't wait to have the opportunity to impress you again in the future!

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Water Heater replacement

Honest, upfront, clean work.
Has work for me many times with great results.
Trustworthy!
Will use them again!

Approximate cost of services:
$3,000.00
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Company Response

Dear Athanasios, we greatly appreciate your positive feedback and kind words about our services! We're glad to have earned your trust. Your satisfaction means a lot to us, and we're grateful for your continued support. Should you require any further assistance in the future, please don't hesitate to get in touch.

Inessa
Inessa
0 reviews Richmond Hill, ON
10/10

Professional services, knowledgeable technician.

I was hesitant to hire services of a company that was recommended through Facebook rather than personal recommendations and experiences. None of my friends however has recently installed a humidifier and so nobody I knew could recommend a technician. The staff technician of this company not only installed a humidifier, but he also made recommendations about the heat pump that was installed by another company just two weeks ago. I then reached out to that company and pointed out on mistakes they made. They agreed to fix their mistakes. So, it was a dual service that Robert (our licensed technician) provided without charging any extra. I highly recommend this company.

Approximate cost of services:
$400.00
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Company Response

Thank you do much for your kind review Inessa! We are thrilled to hear that you had such a positive experience with our company. At Cozy Castle, we take pride in providing excellent service and going above and beyond for our customers. We understand the importance of thoroughness and attention to detail, which is why our technician, Robert, not only installed the humidifier but also took the time to assess your heat pump installation and make recommendations for improvements. We are glad that his recommendations led to the other company acknowledging their mistakes and agreeing to fix them. Customer satisfaction is our top priority, and we are glad that we were able to provide you with a dual service without any extra charge. Thank you for recommending our company, and please don't hesitate to reach out if you need any further assistance in the future.

Private User
Private User
Private User reviews Aurora, ON
10/10

Heat pump and furnace installation

Initially, I planned to replace my old furnace. Robert (the owner) came, checked my system, recommended the best solution as well as how I can get my A/C replaced with heat pump with government rebates. The company admins helped me with application. The installation was professionally accomplished - fast, clean, with great quality. New thermostat was installed free of charge. Guys also cleaned and changed a filter in my humidifier. Robert came back next day to double check that everything is working perfect. I am highly satisfied with their service

Approximate cost of services:
$12,000.00
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Company Response

Thank you for your wonderful review Stan! We are thrilled to hear that you had such a positive experience with our company. At Cozy Castle, we take pride in providing top-notch service and ensuring customer satisfaction. We are glad that Robert was able to assess your system and recommend the best solution for your needs, including the option to replace your A/C with a heat pump and take advantage of government rebates. Our team of highly educated technicians is dedicated to providing top quality installations, and we are glad that you were pleased with the speed, cleanliness, and quality of the installation. We believe in going above and beyond for our customers, which is why we provided a free installation of a new thermostat and took the time to clean and change the filter in your humidifier. We understand the importance of thoroughness and attention to detail, which is why Robert returned the next day to double-check that everything was working perfectly. Thank you for choosing our company, and we are delighted to hear that you are highly satisfied with our service. Please don't hesitate to reach out if you have any further questions or need any assistance in the future.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Furnace, tankless water heater and heat pump

I recently had the pleasure of working with Cozy Castle for my HVAC needs, and I couldn't be more impressed. From start to finish, their service was top-notch. First and foremost, their team was incredibly knowledgeable and professional. They took the time to thoroughly assess my needs and provided a customized solution that exceeded my expectations. The technicians were prompt, courteous, and demonstrated a high level of expertise in their field.
Overall, I highly recommend Cozy Castle to anyone in need of HVAC services. They are a company that truly cares about their customers and delivers exceptional results. I will definitely be a repeat customer and will gladly refer them to friends and family.

Approximate cost of services:
$12,000.00
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Company Response

Thank you for your glowing review Arian! We are thrilled to hear that you had such a positive experience with our company. At Cozy Castle, we strive to provide high-end service to all of our customers, and we are glad that we were able to exceed your expectations. Our team of knowledgeable and professional technicians takes pride in delivering customized solutions to meet the unique needs of each customer. We understand the importance of prompt and courteous service, and we are glad that our technicians demonstrated a high level of expertise in their field. Thank you for recommending us to your friends and family, and we look forward to serving you again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy Castle Heating & Cooling

Cozy Castle Home Comfort Specialists are your go-to experts for all things HVAC. Whether you need installation, service, or repair, we've got you covered. From furnaces to air conditioning, heat pumps to tankless water heaters, and everything in between, we ensure your home stays comfortable all year round. Our services also include mini-split systems, traditional water heaters, and top-of-the-line water and air filtration systems. Trust Cozy Castle for quality workmanship and superior service. **Please note that unfortunately we do not service condos/apartments buildings at this time.

Contact us today at 647-846-3353

CATEGORIES
Heating & Air Conditioning and Gas Line Installation
SERVICES
Heating and Air Conditioning Services
SPECIALITIES
Heating and Air Conditioning Services
WEBSITE
https://cozycastle.ca/
YEAR ESTABLISHED
2016
PAYMENT METHOD
E-Transfer, Cheque, Credit, Debit
LICENSES
G2 Gas license, TSSA Certified
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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