Our project was to remove an old pressure treated wood fence and have a new fence installed with new post holes, and a gate. Dorje came to view the project and provide a cost estimate and timelines for completion. He was polite and seemed genuine when explaining his teams craftsmanship, his wanting to expand his roofing company and his warranty. Cost estimate was competitive so we decided to move ahead with this contractor.
Dorje kept his word regarding timing of ordering materials and starting the project. Upon commencement of the work however, we felt the Ghale team arrived unprepared to dig the holes for the posts. They seemed somewhat inexperienced. They had to use my husband’s shovels, wheel barrow, etc. as they did not have any augers to assist them with the digging. (They only had a clam shell digger, but we had about 17 posts that needed to be placed, so an auger would have been useful - and faster.) Materials had not been calculated properly, and my husband had to point out measurement issues that would affect the spacing of the posts. It took twice as long to manually dig the holes, and not realizing we had some knowledge of how to do the work, we noticed the team trying to cut corners wherever they thought they could in order to save time and make things easier for themselves.) My husband had to go and speak to the workers to explain process and expectations several times.
When the time came to put the fence boards up, we asked that a small gap be placed in between each fence board. The Ghale team tried 4 times to talk my husband out of what we had requested, as it would have been easier for them to not leave any gaps. We had to provide examples of items they could use as “spacers” – again showing their inexperience with this type of fence.
Overall, we're happy with how the fence looks. 6 stars given mainly because of their consistent shortcuts (and thinking we didn't know any better), overlooking attention to detail & coming unprepared. Ultimately the job was completed to our liking.
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