- Approximate cost of services:
- $125,647.00
- Company Response
Thank you for the review!
Thank you for the review!
Thank you for the review!
Basement levelling - Unprofessional and extremely disappointing
Dear Keith,
We are truly sorry to hear about the experience you had with our company. We take all feedback seriously and are committed to providing high-quality services to all of our customers.
We understand that you were initially pleased with our responsiveness and level of expertise during the evaluation of your flooring project. However, we regret that the final outcome did not meet your expectations. We apologize for any inconvenience caused by our failure to deliver on the level of quality you had anticipated.
Regarding your concern about the unevenness of the flooring, we want to clarify that our service was aimed at achieving a flat surface that would meet the requirements of the vinyl flooring installation. While we strive to achieve perfection in our work, some variations in the level may be inevitable. However, we understand that the finished product did not meet your needs, and for that, we apologize.
We also apologize for any communication issues you experienced when trying to reach us after the job was completed. We will take steps to ensure that this does not happen again in the future.
We are committed to making things right and would be happy to discuss how we can rectify the situation. Please do not hesitate to contact us at your earliest convenience to discuss your concerns further.
Thank you for bringing this matter to our attention.
Garage Floor Repair and Refinish
Thank you for the review!
Laundry Room Epoxy Floor and Leveling
Thank you for the review!
Thank you and it was a pleasure working with you!
Thank you! It was a pleasure working with you!
Thank you! We appreciate your business!
At AK Level & Polish we’re committed to providing high-quality construction services to our clients in Toronto. Our team of experienced professionals is committed to delivering exceptional results on every project we undertake. From small renovations to large-scale commercial builds, we have the expertise and resources to get the job done right, on time and on budget.
We use only the highest-quality materials and employ rigorous safety protocols to ensure that every project is completed to the highest standards.
•Experience the Quality backed up by professional workmanship
•Proudly serving Greater Toronto area and the southern Ontario
•Best Quality with 100% Satisfaction Guaranteed
•Fully Licensed & Insured
AK Level & Polish welcomes you to the industry’s premier source for your decorative concrete needs. AK Level & Polish offer you choices for your concrete floors. We are Licensed Contractors, Family owned craftsman who take pride in their work. Servicing all Commercial, Residential, and Industrial projects. We offer many options such as:
•Surface Preparation
•Floor Leveling
•Concrete Polishing
•Concrete Grinding
•Epoxy Coatings
AK Level & Polish would like the opportunity to come out and look at your floor with you to help you through the process.
We are committed to exceed your expectations!