Five Star Painting Mississauga/Oakville and Burlington/Hamilton

Painted the exterior of my home. Received a quick response on quote which was very fair and affordable. Did a phenomenal job in prepping and painting. Paid attention to detail and was very easy to work with and they strive to please the customer. Would recommend in a heartbeat and will be using in the future for upcoming interior projects of my home.

We were extremely pleased with our whole experience with Five Star painting. They were polite, friendly, courteous, hard working ~ consummate professionals. The quality of their work was great. I would highly recommend them.

I had many projects completed this year (roof, furnace, windows, walkway/stone work) and this job was the only job that I had issues with throughout. I was surprised at the erratic scheduling in the beginning, but didn't think anything of it as this was outdoor painting and understood that they can only work when weather permits. That said, I would get calls/txt msgs that they were going to start the next day (less than 24 hours notice), but they did accommodate when I needed to postpone due to my stonework not yet being completed.

When we finally confirmed the job, the crew showed up, went to get the paint and started. I expressed my concern as no drop cloths or tarp was laid and I have stone all around my house. After the first day, I noticed 2 small drops of paint. Giving the crew the benefit of the doubt, when they showed up the following day, I pointed this out and they did cover my walkway when they started on the front of the house. There was also paint globs that I removed from my pool skimmer. It seems that the crew were washing their hands in my pool, but did not raise this as I had no proof. The second day, we had reconnected the hose as they were finished painting in that area and from then there was no more paint in my pool.

On the 3rd day, I noticed shoe marks on the stone slabs on the side of my house. I followed the foot prints to find that paint had been spilled on the grass. Someone had stepped in the paint and walked along the stones on the side of my house. When I addressed this with the crew, they immediately blamed my mother. I checked all of my family member's shoed and all were clean. It was very unprofessional to have blamed my family for this. At this point they should have taken responsibility and agreed to clean it. Needless to say, I was very upset and raised this with the crew manager and owner of the company. The crew rang my front bell after finishing the job and removing the floor coverings, but had again stepped in the paint and walked up my new front walkway. In total there were roughly 20 paint spots between the front and side walkways.

Sohail came the next day and agreed to clean the paint. He presented a product backed by his paint supplier and I agreed to let him try it. He said multiple times the reason he has liability insurance is specifically for cases like these. He agreed to put a claim on his insurance if this product didn't work. After the cleaning, only about 50% of the paint was removed. At this point, I asked to just sever our relationship and part ways and that I only thought half of the remaining balance should be due as the paint was not removed and this had not taken a lot of extra time out of my busy schedule and caused a huge aggravation. He did not accept this nor was there any mention of putting a claim on his insurance. He engaged in bullying tactics to get me to pay saying he would put a lien on my property and send me a new bill with past due charges and fees amounting to $9000. In the end, I just paid the balance I owed to close the job so here I am hoping sharing my experience so that others do not go through the same.

They also got paint on my daughter's window and pool equipment. Pictures enclosed and snips of his text messages also included.

My contract was with five star painting, not with their subcontractors. He should not threaten me to say the subcontractors have the right to collect their payment from me. If they are such an experienced crew, why not cover the paint they spilled so that no one walks in it or put tarp down to cover my property. This was all just very sloppy and a horrible experience.

This is the 4th time we have used Five Star Painting. Their crew always does a great job. The painters are always on time, are very friendly and respectful of being in your house, they are very responsive to anything you ask of them, they meet their deadlines, plus they are really good painters. The cost is very competitive and came within budget. I would highly recommend them and will use them again.

Five Star Painting did an awesome job painting our new house. This company was easy to work with, listened to any concerns we had, and finished the job in a timely manner. Would not hesitate to recommend them to anybody.

My apartment building was recently painted by Five Star Painting and I was so impressed with how courteous and professional the team were. The new paint looks amazing too. Thank you.

This was a great experience for us as homeowners. The painters always arrived on time and cleaned everything before leaving in the evening. The manager did a great job of keeping up with everything!

We hired these guys to paint the exterior of our home, and I am so glad we choose them. Professional, friendly, competitive priced. We'll hire again in the future and will certainly recommend.

The painters came out and did a great analysis of the property and job. When it was time to the work, the Five Star Team's work was amazing and they completed it in a timely fashion. I would absolutely recommend Five Star Painting for all my upcoming jobs.

Once again, Five star Painting did excellent work, this time in my living room. The painters are true professionals and cleaned up their work area and left it spotless. The paint job itself was superb and I will hire them again over any of the competition out there.