Pro West Heating & Air Conditioning

Very professional and efficient in installing the nest thermostat, good communication before and after installation and arrived on time - would highly recommend without hesitation.

What an excellent team. They did a fabulous job and explained everything along the way. End result a mighty good Service and so much more heat and power coming from the air con unit. Best air condition repair service in city.

They give me a great customer service!! Great work at reasonable cost. Arrived on time. Work took under an hour to clean dryer vent. They are very knowledgeable and they know what to do really. Thanks guys.

Great service! All staff are very professional and polite. I found them on google with good rating and reviews. After complete my work then I realized they are really deserve it.

Needing a couple of air conditioners installed ready for summer, and went to a couple of companies for quotes. This company replied very early and they were prompt and efficient. Also their price was reasonable.
They were accommodating in booking my installation, and the team who completed it were efficient and did quality work. Thank you so much guys.

They were great in assisting me with replacing our water Heater. I am very happy with their service all the way from giving us a quote until replacing the unit. They were able to get it installed within a week in middle of the winter & that so for an affordable price. Really appreciate them.

Update: in reply to a comment below, Pro West tech promised me he will fix my heat pump for $1500 so I paid. What is this comment about I wanted to get it fixed for free?? The tech misdiagonosed the problem and kept changing parts that were unnecessary. I found another company, who came and correctly diagnosed the problem in less than 5 min. My heat pump is working properly thanks to a skilled HVAC tech. You should train your tech better rather than accusing customer with this non-sense. This company took $1500 from me for nothing. Avoid at all cost. -- Pro West Heating & Air Conditioning wasted $1500 from me. They refuse to honor 100% guarantee. Stay away at all cost.
My air conditioner was not blowing cold air so I called Pro West Heating & Air Conditioning, based on their good reviews. Sean, the technician showed up. He diagnosed the problem and told me that I need to replace the control board and the fan motor. I told him since the heat pump is over 10 years old, I did not want to spend so much money unless he is 100% sure about the problem. Sean assured me that he will guarantee 100% he will fix the problem. He assured me that if the AC is still not working after spending $1500, he said he will fix it for free until it is fixed. So I trusted his words went ahead and spend $1500 on 10 year old heat pump. After Sean replaced the control board and the fan motor, the problem still existed. I called him so many times but every time he comes, he just told me the unit is working fine, even though it is making a loud noise and fan not turning on. Sean told me to just put on E-Heat setting and not use the heat pump. He promised to contact the manufacturer to fix the problem but that never happened. After months and months of waiting, he now tells me there is a gas leak which is the cause of the problem. Really!? So he replaced the control board and fan motor for nothing. He refused to admit his misdiagnosis and refused to keep his promise of 100% guarantee. I had owned and operated a motel for over 20 years and used so many trades people but I never met such a dishonest repairman. I tried to resolve the issue directly but they just do not care. There are many other honest HVAC companies, I would avoid Pro West Heating & Air Conditioning at all cost.

Excellent service. The guys were respectful, efficient and well-organized. They notified us ahead of their arrival and showed up on time. They were dependable and provided professional service.

They came on time and fixed our issue right away. Thanks you so much for your prompt service.

Pro West Heating & Air Conditioning was one of the HVAC contractors that we asked to give us a quote on a new central air conditioning installation. The scheduled tech came right on time, went over everything and learned so many thing about system. He was really knowledgable and explained everything. We hired Pro West Heating & Air Conditioning to replace our gas furnace and install a new air conditioner. They is done as they planned. They did so much over than they promised. We are really happy with the job they did for us and we have already recommended them to our friends and neighbour. Thanks again