Move Me Canada

We hired this company for a within-province move, they pressured us to change our moving date to one day sooner (the next day) with promises to assist with final packing.

Arrived the day of the move with too small of a truck and I had to rent a U-Haul to take the remainder of our belongings very last minute. Pressured us to pay the full amount while on the road, wouldn't accept a credit card, and charged an additional $1750 in surcharges that were not outlined in the contract, in addition to the cost of the U-Haul. Were informed after everything was packed up by the workers that they were called to move us last minute, as Move Me Canada "forgot" about our booking. This was not the reason that Move Me Canada had provided the day prior.

Caused significant damage ($1000 for repair) to an antique due to not dismantling and packing on the truck, as stated they would in the contract. They did not have an appropriate quantity of supplies and used our blankets and towels to wrap furniture.

After 2 months of trying to contact Move Me Canada for reimbursement, we were offered $100 for the damage and surcharges. Unacceptable.