The Monitoring Center

Alarm Systems
Oakville ON L6H 5V1
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HomeStars
Alarm Systems
The Monitoring Center
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88%

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Reviews by rating (past 12 months)

Reviews for The Monitoring Center

Average customer rating:
9 10 (296 reviews)

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Sarah from Mississauga
Sarah from Mississauga
1 review Mississauga, ON
10/10

Alarm System

I hired The Monitoring Center to install a new alarm system in my home. Working with them was a pleasant experience. They did a great job installing the system and demonstrating how to use it. A couple weeks after they came there was a problem with the hardware, but they sent a person to fix it the day after I had called. The product now works great. Their reaction time is quick with actual alarms. They also allowed for a split payment option, and offer free months of monitoring for referrals.

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your positive review and welcome to The Monitoring Center.

Rick from Mississauga
Rick from Mississauga
1 review Mississauga, ON
10/10

Monitoring System

I hired The Monitoring Center to install a wireless monitoring system into my house. The quality of service was good, the process went smoothly, and most importantly - it was a good value.

Approximate cost of services:
$400.00
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Company Response

Yes Rick, we pride ourselves on the delivery of high-quality low-cost alarm monitoring. Thank you for your feedback...we appreciate your business.

ascanio
ascanio
3 reviews Brampton, ON
10/10

Alarm System

The Monitoring Center did a hard-wire, full installment of an alarm system in my home. Their service was very good and they did a clean job. The technician made sure I was satisfied, showed me how everything worked, and answered all my questions before he left.

Approximate cost of services:
$875.00
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Company Response

We are happy to have been of service. TMC will continue to meet or exceed your expectations. We appreciate your business.

Enzo from Calgary
Enzo from Calgary
1 review North York, ON
10/10

Alarm System

We hired The Monitoring Center to install an alarm system in our home. The quality of their service before and during installation was great. I have already recommended them to other people.

Approximate cost of services:
$1,000.00
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Company Response

Welcome on board!!

Gary from Calgary
Gary from Calgary
1 review Milton, ON
10/10

Security System

We found out about The Monitoring Center through an advertisement on the radio and hired them to install a security system in our home. They provided a good service, and the device works great. I can’t think of anything they could have improved on.

Approximate cost of services:
$450.00
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Company Response

We thank you for your positive feedback... No doubt we will continue to service your needs through our affordable, dependable, full-service alarm monitoring. Thank you Gary.

Linda from Concord
Linda from Concord
1 review Concord, ON
10/10

Alarm Installation & Home Monitoring

I have had a really good experience working with The Monitoring Center through the process of installing the alarm system as well as monitoring my home. The installation technician was very professional and anyone I’ve dealt with on the sales team has been very professional and knowledgeable. Plus, in addition to their excellent service, the monitoring rates are very good - haven’t found a price to beat it yet!

Approximate cost of services:
$0.00
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Company Response

Thank you Linda, we appreciate your positive feedback.

Chris from Hamilton
Chris from Hamilton
1 review Hamilton, ON
10/10

Wireless Alarm Installation

I have been using The Monitoring System for years now and absolutely love their service. I had a wireless alarm installed in my home about 8 years ago and when I was moving wanted to take it with me for my new home. They had no problem coming to reinstall the system in my new home and the entire process was fast and efficient, taking almost no time at all. I have and would recommend their services.

Approximate cost of services:
$300.00
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Company Response

Thank you Chris. We appreciate your referrals and do award 2 months FREE alarm monitoring for every referral you send our way. Please contact me directly to ensure you have been credited as this is our way of saying thank you. Mirella, Sales Manager 1-866-247-4999 or mirella@themonitoringcenter.com

James from Mississauga
James from Mississauga
1 review Mississauga, ON
10/10

Alarm Installation

I had a great experience with The Monitoring Center when I had them install an alarm system in my home. The installation went off without a hitch - no mess, no unnecessary holes in the wall, everything was great. The service people were very neat and courteous, taking their shoes off when coming into the apartment. I also have a basement apartment and they were able to install an additional control box right at the entrance. At one point the system did go down, but the staff were easily able to inform me that the battery was low and resolved the situation immediately.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Thank you James. TMC will strive to continue the delivery of service you have become accustomed to. We appreciate your positive feedback.

Kamal Hussain from North York
Kamal Hussain from North York
1 review North York, ON
0/10

The monitoring centre

I had a break in the other day. My home security company, 'The Monitoring Centre ' called up after more than an hour after the event! There are supposed to call as soon as they receive the signal. That is within 1~2 minutes! Upon questioning I was told there was some 'mistake' in handing over the case/papers. My young teenage son who was in the house was terrorized. Today I was expecting atleast a call to apologize for their breach of contract.It is past 11:25 am now and nobody has contacted me as yet. It is completely disgraceful.

Approximate cost of services:
$180.00
5 of 6 people found this review helpful.
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Company Response

Kamal, I am hoping you will contact me as I have left several messages in order to discuss your occurance. Please do contact me directly Mirella, Sales Manager, 1-866-247-4999. If this is inconvenient I welcome communication also through email at mirella@themonitoringcenter.com. I am here to be of service to you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Monitoring Center

Welcome to The Monitoring Center. We offer Affordable . . . Dependable . . . Full Service Alarm Monitoring 24/ 7 starting at ONLY $9. 99/ month. . . 6 Month FREE Sign Up Bonus. ULC Listed and CSAA 5 Diamond Rated Alarm Monitoring Facility. We provide new installations, system ...
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