Reviews

10/10

I had leaking at the corners of my eavestrough and I was going through Homestars to find a company to be able just to do repair. After calling many other companies with good ratings, almost all of them refused to do just the repairs. Also, they were unprofessional when I kept asking why they wouldn't do the repairs. They would just say 'no' and hung up on me. Then I decided to call Royal Crown Aluminum. Krista picked up the phone. She was very professional. She said she will send an estimator at my convenience. I asked for them to come the next day, and they did. However, the estimator, Blear, was running a bit late but he called me and apologized ahead of time and asked if it’s ok for him to come in 15 mins. I really liked the fact that he called and informed me since most contractors are not as punctual. After Blear looked at the problem, he was honest with me and told me that since it’s a small job, it will be over priced and he gave me all the options I had to resolve the problem. He told me the office would send me a quote within the next 2 days and that is what happened. Ashley sent me the quote as I was promised. She was very kind and accurate and she said she will follow up with me at my convenience. I talked to my husband and we decided to go ahead with Royal Crown. As Blear and Ashley promised, the crew showed up on time. They did the job. In the end, the place was clean. You couldn’t even tell there was any work done just a few hours ago. The next day, Krista sent me the invoice and I paid it right away. In the end, I am very happy I decided to go with Royal Crown. Even though I paid a bit much for the job, Royal Crown was excellent in every aspect.

Approximate cost of services:
$850.00
Was this review helpful?
Company Response

Hello Crystal,

Thank your for your review. WE are happy that you are satisfied with the services we provided you. Although, our prices may sometimes seem like they are a bit high be assured that we provide our customers with the highest quality service and materials. We are always willing to above and beyond for our customers in regards to pricing. Our company feels that our customers should always be treated like family, in return we hope that you, the customer are 110 percent happy with the overall experience from Royal Crown Aluminum Inc.

Thank you again, please feel free to call us if you require additional work or just to say 'hello'.

Take care,
Krista