Reviews

10/10

Ross was a dream to work with. He's a great communicator, working out the details of the job with me in advance. He completed the work (power washing and staining an ipe deck) exactly on schedule and even under budget! He took care with the wood when power washing the deck, and went the extra mile by procuring the precise stain I requested. I'll look forward to working with him again.

Approximate cost of services:
$1,100.00
2 of 2 people found this review helpful.
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Company Response

We are so glad you like how oil-sealer brought out the grain, colour and richness of the wood. Many thanks for the wonderful review and for taking time out of you busy schedule to do so. We hope we can be of service again some day.

9/10

Ariel has done several jobs for me over the years, some big and some small. This time, it was tile repair in the basement after the plumbers had had to break through the floor to fix the drain, plus an overdue downspout disconnection. Ariel completed the work promptly and, as always was easy to work with. Having a trust-based relationship with a contractor of Ariel's skill and conscientiousness brings great peace of mind.

Approximate cost of services:
$700.00
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Company Response

Thank you Melissa,
I try to do my best and appreciate your input in our service. Hope we can do more work in the future. Have a very good Christmas and a prosperous 2018.

10/10

The back deck on my house was 15 years old and many of the boards were rotting. I was afraid I would have to rebuild it from the ground up, but Ariel found that the support structure was mostly sound and could be salvaged. This was one of the reasons I chose Green Maple for the deck work: I completely trust Ariel to be sensitive to budgetary constraints and to offer a range of solutions at different price points. (I had already had to spend a significant amount taking care of a mold issue in the basement, on which Ariel and his crew did a fantastic job, so didn't want to invest a lot in the deck work.) Ariel was also very generous in providing me with documentation of the amounts I paid for basic home repairs, which I needed for tax purposes because I am renting the house out for part of the year and needed to have this work done in order to ensure it was in good condition for renting. The quality of the work was good, and Ariel is a dream to work with: kind, flexible, responsive, reliable. I highly recommend Green Maple, which is now my go-to company for all my home maintenance needs.

Approximate cost of services:
$2,500.00
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Company Response

Thank you Melissa for your kind review as usual.
We are glad to work with clients like you and appreciate your honest feedback as well.
See you soon in our next challenge.
Regards
Ariel

10/10

Green Maple was one of three contractors who provided quotes on a not-so-glamourous basement job: addressing the long-term effects of excess moisture and residual mold, replacing fluorescent light boxes with recessed lighting, and creating a clean and easy-to-maintain laundry/storage/utility room from a space with flaking walls and a crumbly concrete floor. Ariel's quote for the work was slightly lower than the others, but my main reason for choosing him was the clarity and openness of his communication, the priority he gave to questions of safety, and his constructive suggestions for ways of addressing the problems I wanted to solve. He inspired confidence from the beginning of our interactions: quick responses to emails, showing up punctually for the initial walk-through, and asking smart questions. My confidence was further boosted when it came time to seal the agreement. Green Maple prepared a highly detailed contract specifying the scope of work and the schedule of payments. There was no risk of the homeowner's nightmare of an ever-expanding job, or of disagreement over what was included in the contract. Within the first day of the job Ariel and his crew discovered that the mold problem was much more serious than I had realized: the wall behind the washer & dryer was badly infested. Safety and clarity of communication were his top priorities. He sent me photos of the mold and told me of a company he had worked with that does testing and analysis of hazardous substances. They confirmed the presence of "toxic black mold" and prepared a plan for removing it safely. Ariel prepared a quote for the additional work, which my research showed was more than reasonable, and conscientiously procured the protection gear for his crew and the air filtering systems needed to remove the mold-infested materials without risk to his team or to me and my family. (This included hazmat suits and sealing off the basement from the rest of the house.) The job included tiling the floor with porcelain tile, painting the walls with mold-killing paint and treating the entire space with concrobium (mold-reducing spray), as well as installing a moisture barrier, reframing and replacing the wall that had to be removed, and much more. Ariel and his team worked long hard hours and completed the job in just over two weeks, exactly the time he predicted the job would take. There were no cost overruns, even though Ariel exceeded my expectations in adding details to ensure the work met his own high standards. After many years of owning an old house, I've accumulated a lot of experience in working with different contractors on jobs large and small. Now I will never have to look for another contractor: I have never had such a positive experience. Ariel is a person of impeccable honesty and integrity. He doesn't cut corners but takes pride in doing the job right. His team -- Alberto and Andre -- are skilled and conscientious, and share Ariel's ethic of honesty and care. The peace of mind that comes from working with such good and dedicated people is priceless.

Approximate cost of services:
$14,500.00
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Company Response

Hi Melissa,
Thank you very much for your detailed review! It was such a pleasure to work for you! We treasure your words and we are glad that you have now a mold free home. We are also very proud of how your new renovated space turned out! Thank you for the opportunity and we will see you soon! Regards!!! Ariel and his crew!

10/10

Bill came promptly and quickly analyzed the back-up of my basement drain. He quoted the price for scoping and rooting the drain, and outlined what the steps might be from there if the rooting didn't clear the clog. It turned out that roots were the main culprit, and he showed me what was blocking the pipe as well as the camera feed showing the cleared pipe on the monitor. Pleasant, professional, efficient, and clean! What more could one ask for? Thanks for doing the job quickly and well!

Approximate cost of services:
$450.00
1 of 2 people found this review helpful.
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Company Response

Hi Melissa, we are so glad to hear back from our customers! In Doctor Rooter one of the main goal is to do our best to provide you with quality, professional service and every job is another opportunity for us. For sure we would pass along your words to Bill. Thank you for choosing Doctor Rooter!

10/10

I had accumulated a number of small electrical jobs and had trouble finding an electrician who was willing to fix them. G&G didn't mind doing the small jobs, which proved a bit more complicated than they initially prepared. They just took it step by step, got the necessary parts, and persevered until the job was done. They are very personable, and they inspire confidence and trust. Now I'm asking them to look after some larger jobs that I've been putting off!

Approximate cost of services:
$250.00
0 of 1 people found this review helpful.
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Company Response

Thank you Melissa for your kind words, it really means alot to us..We will contact you soon regarding the larger jobs we spoke about.Again, thank you and talk with you soon,
Sincerely,
Gail and Gilles

10/10

I had a hard time finding replacement stripping for my frameless glass shower doors. They had it, and kindly cut the pieces to my measurements at no extra charge. Friendly, helpful company.

Approximate cost of services:
$50.00
0 of 3 people found this review helpful.
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10/10

What a terrific team! Brandon responded promptly to my initial message, gave me a quick and very competitive quote, and was flexible in scheduling the job. His team arrived right on schedule, were courteous, efficient and did excellent work, leaving my windows, screens and sills looking good as new. Perfect!

Approximate cost of services:
$250.00
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