Heather in Toronto

After getting jerked around by a number of companies, it was Mr Roof Repair that went above and beyond the call of duty and were incredibly honest/transparent at every step of the way. At one point I even rudely took out some of my (misdirected) frustration on them as the water leak we had been trying to fix since June 2011 (and spent more than $15,000 on already) STILL wasn't fixed after their initial installation of the drip edge. Their response? To step up the level of their service and help us even more in the troubleshooting process. Even to the point that after we left the country, they worked with our property manager to go into the house and open up a wall where the leak continued to get in...and found (finally!) the crux of the problem. This had nothing to do with roofing but Michael and his team knew we were really at our wit's end and came in as a favour to get to the bottom of things. Beyond their trustworthiness and integrity, the quality of their work is impeccable and they back it up with numerous clear photos which really helped ease our minds. They explained each step of the repairs so I would understand not only what they did, but what the difference is between a good repair and a half-arsed repair. (excellent knowledge for the future!) In short, I cannot recommend them enough. They are super responsive, have excellent customer service, and will be a dream for you to work with on any repairs to your roof. Thank you so much Michael and Pietro for your patience, your diligence, and an all-around stand-up experience.

In a nutshell, you would be a fool not to hire Rob for your next job. He is a dream contractor...the kind you hear about but never meet, until now. I'm talking integrity x 100, impeccable customer service, and honest to the bone. Rob called me within ten minutes of my initial inquiry via Homestars and was at my house to give me a quote within 24 hours. He explained all the work in detail, broke down the budget right down to the penny and showed me what each sheet of drywall would cost, etc. We had numerous problems come up as the work was done, due to my house being old and leaky, and Rob was super responsive to help and fix the situation every time. When our hardwood floor was damaged in the ceiling demolition process, Rob took full responsibility for fixing it. He had a super friendly and professional team, and all of the initial work was done ahead of schedule. He even came back long after the work was done to help me with finishing a wall that was part of the initial project but had been re-damaged by water. (totally unfortunate fluke) We love Rob!! I won't work with anyone else on future projects. He really is the best. Just read the other reviews and end your search here. You've found your guy. Thank you Rob! You're fabulous!