Reviews

10/10

I broke the drainpipe on my bathroom sink trying to remove the p-trap. I called Mr Rooter at 8:30 am, very pleasant lady on the phone. The technician John was on-site within an hour. Quick clean repair, very pleased with the service.

Approximate cost of services:
$250.00
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Company Response

Hello Nora, thank you for sharing your positive experience with Mr Rooter and our technician John. We take pride in arriving in a timely fashion as well as respecting the property of our customer and making the experience as seemless as possible. Thank you for choosing Mr Rooter and have a great day!

0/10

We had our home heat treated for bedbugs last summer. During the treatment excessive heat was generated in several of our rooms, resulting in 4 melted brand new vinyl windows, a melted TV and coffee table and several sets of blinds. The owner Carey admitted that the damage was their fault, , met with our window company and agreed to pay the costs of the replacements. At one point he even called me at work to tell me that he had ordered our replacement windows when he had done no such thing. After getting the runaround for months we hired a paralegal and have recently settled out of court for significantly less than the cost of the damage, which totalled approx 5000 dollars.

Approximate cost of services:
$5,000.00
Any advice to offer fellow homeowners facing a similar project?
Call Heatsolete instead
1 of 1 people found this review helpful.
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Company Response

It was our pleasure to be working with you on this matter. We were happy to be able to find a settlement for this that met the needs of both parties. To note, we are pleased to say we haven't had these issues ever again.