Andrea

Booked this deep clean service super last minute before my son was born in July. The cleaners they sent were pleasant enough and they really did try to get house clean in the time allotted. We had a lot of stuff and dog hair that would have needed to be moved, but when paying that much for a service I would expect they would move everything or at least be told to have things moved so the cleaners could get to it. When they showed up to a deep clean job with a small vacuum cleaner and just a few supplies I was a bit skeptical. I was hesitant to have my fridge cleaned because I didn’t want to have all the food out of it, but my husband wanted it to be done so we removed all the food and had it in coolers. Unfortunately, one of the shelves was broken in the fridge beyond repair. The cleaner felt terrible about it and I do no blame her, just disappointed that there was no follow up from the company about the incident. I had hired this company to do all the things I couldn’t do myself being 9 months pregnant - like clean baseboards and grout, vacuum dust off the tops of fans and give the walls a good wipe down, but this was not the case. I did the walk through with the cleaner at the end, but it was pretty rushed as they had spent a lot of time and had to rush off to the next job so I didn’t really have a chance to look really closely, but noticed in the days following I was not completely pleased with the job completed. Overall, mostly bummed I wasn’t advised to have done a quick preclean and de clutter before they got there so they could focus on an actual deep clean and the lack of follow up from the company on how satisfied I was with the job - especially since one of their employees broke something in my home.