JT

We transformed our unfinished basement into a recreation area, 3-pc bathroom, and bedroom while also expanding two windows to be egress-compliant. Kal worked with us to create a floorplan and 3D model that suited our family needs. Any renovation project will encounter ups and downs throughout but our greatest impression coming away from this project is that of Elfarro's honesty and integrity. Kal is great with communication (call, txt, email) and helped come up with solutions to hurdles along the way. This included bringing in additional teams to add extra support around windows when the city inspectors changed their mind last minute, re-tiling our bathroom when we encountered grout cracking issues over the subfloor, and installing the windows a 2nd time after the first set had warping issues from the manufacturer. All three cases were at no additional cost to us... he insisted on honouring his original estimate and agreement. A second thing we really appreciated was that he and all his crews were very family-friendly. They even went so far as to confirm when our baby would be napping and delay using large power tools around that. Finally, we're quite happy with the quality of the finished product. Flooring, drywall, painting, etc all look really good. We have no hesitation proudly showing off the space to friends and family. If you are looking for someone who is honest, family-friendly, and will stop at nothing to ensure your satisfaction... I would highly recommend considering Kal at Elfarro Design-Build.