These guys are scam artists. They charged me double the quoted price and would not give me my furniture until I paid. The person I dealt with had the name of the company tattooed to his arm. He seemed to take pleasure in ripping me off. He said "this is a nice apartment your moving to, must be expensive," insinuating that I could pay the extra price. I phoned the owner, and he laughed at me. Then we found they charged our credit card twice for the move. It took a month to get the charges reversed. Avoid this company at all costs.
- Approximate cost of services:
- $4,670.00
- Company Response
At No Problem Movers we pride ourselves on honesty, integrity and fair practice business ethics. Our solid reputation as well as the 11 years we have operated as a business prove this. The unfair depiction of our company made by Peter Rice is not accurate and we take great offence to comments that are not true nor valid.
Peter Rice is referring to a former employee we had four years ago. This employee never had any complaints against him and was an excellent employee while with No Problem Movers. We have several testimonials that reflect the same sentiment for this specific employee. The incident that Peter Rice is speaking of never happened nor would this employee ever speak to any clients of ours in that manner. The owner has no recollection of this call ever happening.
We are not aware of any customer that has ever been charged unjustly or twice for a move and if so then the client would have received a reimbursement for the full amount for the clerical error. That employee has since moved on and excelled.
We as a company take allegations such as the one listed by this individual very seriously. Unfortunately, there are many fly by night moving companies in our industry that will try and take your money unjustly. No Problem Movers is proud to say we have a solid reputation and are well respected in the community due to our efforts and contributions to such charitable organizations like Peel Children's Aid Society, Mississauga Food Bank, Kerry's Autism, Toronto Aids Committee, Mississauga & Toronto Furniture Bank just to name a few. Our service has never been compromised by using employees that do not fit our high standards.
We strongly recommend visiting our website www.noproblemmovers.com/testimonials to see what our previous clients have to say and their satisfaction with our organization. We welcome all calls and feedback and encourage viewers to contact our office and speak with any member of our team who will gladly answer any and all questions.