Here are a few key themes when we contracted with Kayland to finish our basement:
1 - professional licensed trades - all the trades that were brought in for electrical/plumbing/HVAC/framers/painter were not odd job handymen. The trades Kayland brought in for our project were full time tradesmen and that's all they do. All the trades are part of his team and they have been working together for a long time. Everyone has their specific skill. We never got the tile setter doing drywalling, as an example.
2 - completion on time - any company can claim to do the work well but do they work for months on end with no end date in sight? Dino ran the build well to ensure his trades came in one after an another with very little delays between them.
3 - clear communication - along every step of the project we knew exactly what was next in the build. Dino was always available to answer questions. There were no surprises even with add-ons we did mid way through the build.
4 - follows code and more - he provided us with the options and trade off of going with code and/or going beyond building code.
5 - quality work - following code in itself doesn't always mean doing it right. There were many cases during the build where Dino and his team ensured it was done right. These details will never show up on the finished product as these details are hidden behind dry wall. This really goes back to point #1 and his trades take their time to ensure the job is done right.