edmond

I wanted to thank Royal Garage Doors for the prompt & efficient service provided by Michael & apprentice Vlad. In this case Royal was able to provide me with a firm quote prior to the service call. As they were coming I also asked about changing the weatherstripping. Upon arrival Michael was very professional & suggested the option of changing the rusted cables & the adjoining bracket....no hard sell or pressure. Once they did the work & corrected the misalignment from the initial installation many years ago the door closed with no gap so I choose to hold off on the weatherstripping. In my line of work I spend a lot of time managing customer expectations....Royal was the first to respond to my online request for service. They were very prompt in follow up & confirmation of service visit time. I appreciate service specialists taking the time to make sure the job is done properly

-we bought our dream house Oct 1 & had Amati upgraded the home alarm system. Due to a delay in the delivery of our new bed we were not able to physically move into our new home until the week before Christmas. After a hectic few weeks post moving (unpacking & holiday entertaining) we finally got around to getting Rogers Cable. By that time my wife had already missed her annual Golden Globes awards show viewing & I had missed several exciting NFL games. So we called Arian at Amati & even though he was very busy post Christmas with new installations he squeezed us in & took care of us. Amati = personal service