Reviews

North Halton Roofing

First Review

9/10

They provided a friendly and competitive estimate. They arrived and completed the job as scheduled. Nothing unexpected occured and their cleanup was thorough. Follow-up regarding our concerns about a faulty seal surrounding a skylight was addressed immediately by the owner. There was a visit fee by the manufacturer of the skylight but this was the only cost we encountered. The problem was fixed.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
They are professional and provided excellent service.
Any advice to offer fellow homeowners facing a similar project?
If you are replacing your shingles after 20 years it is a good idea to check and/or replace the skylight should you have one.
1 of 1 people found this review helpful.
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1/10

The sales team was helpful. The selection ,while not limited, wasfairly standard but what they had to offer was attractive and seemed of good quality. Installation was efficient and satisfactory - they were clean, punctual and non-invasive. The follow-up to concerns have been disastorous. The inside main steel door is beautiful - we've received many comploments - they have changed the look of the house. The storm doors, however, have a defective closing system and they no longer hold their weather seal. Despite numerous phone calls to the service department, no one has returned our calls. Our next step will be to visit them in person to address our concerns.

Approximate cost of services:
$12,000.00
What could this company do to improve their services?
Not induce hatred by their customers by ignoring them. Respond to customer concerns and follow up in a timely fashion.
Any advice to offer fellow homeowners facing a similar project?
Consider consulting local installers - they may be more accessible to you.
1 of 1 people found this review helpful.
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