We were very happy with the work and craftmanship of Dino, the contractor. He was very personable and reasonable and respectful of us and our home. We were unhappy with the amount of time it took to finish the project which was mostly due to getting the various tradespeople here, as they were busy with their main jobs and this seemed to be something that they had to"fit in" to their schedule; consequently the project took a lot more time than we were quoted and this was an inconvenience to us as this was our only "bath" room in our house and we had to make other arrangements for quite some time. After all this, though, we are very happy with our beautiful newly renovated bathroom.