Dearmich in Nepean

I am assuming that if you are reading reviews, you are looking for a snow removal company. I encourage you not to be misled with the 10/10 reviews that have popped up over the last several months. Customers have been invited to write a positive review in the past in exchange for a discount on the upcoming winter season. If you wish to have an accurate sense of how any snow removal service is performing, read the customer reviews/complaints AS WELL AS THE OWNER'S RESPONSES. I have never experienced a more unprofessional, dishonest, or purposefully intimidating business. I am perplexed, with today's ways and standards, how this company is still legally allowed to operate. In my experience, going with Metro will be a frustrating mistake.

I live in the Barrhaven area. I am beyond dissatisfied with Metro's service. I am insulted and infuriated. Metro shows indifference to its poor reliability and to the bad situations it directly causes its customers. I have a spinal condition and must completely rely on Metro to clear my laneway. Twice this week, my laneway had not been cleared until after 7pm, leaving me trapped and unable to fulfill my own responsibilities and inevitably causing me to lose money. My neighbours who have used a different clearing service had their laneways cleared both mornings. It is completely unacceptable and I will not be using them again next year.