Metro is probably the worst company I’ve ever contracted to have driveway and walkway done. After receiving zero response to my complaints by phone and email I physically went to the office. I was assured they would “take care of fixing the problem”. Guess what? They didn’t and looks like I’m shoveling today after a heavy snowfall yesterday. These guys are a joke... stay away.
- Approximate cost of services:
- $500.00
- Company Response
Apologies you feel this way.
It should be pointed out that we have just come off a record month of ‘back to back’ large, contiguous snow storms and performed as well or better then our competitors. While we might not have been there ‘as fast’ as you would like we in fact cleared every customer in a timely manner and within the ‘time thresholds ‘ in their contracts.
A few people may be missed which can happen but these few are quickly responded to and addressed when we advised.
Rest assured we have hundreds of positive, appreciative emails for exemplary service all through this season and will continue to strive to gain more.
Thanks
Ken