Sandy in Scarborough

I recently had to call MrRoofRepair to fix a leaking roof. It looked like it might be time for a new roof. From setting up the repair to the eventual full roof work, this company is run in a very organized and efficient manner. My initial call was handled by David who competently explained the repair process to me and sent out a crew ASAP. Adam and his crew temporarily repaired the area of the roof that was leaking and documented with pictures all areas of the roof that needed attention. We discussed in detail what was needed to be done and he was very patient answering all of my questions at the time. Within a few days I received a detailed evaluation and quote via email for the full repair, complete with pictures and even a rating system explaining the areas that were in good shape or definitely needed attention. This included all aspects of the roof including the ventilation, chimney and flashing, and the soffit, fascia and eaves troughs. Two levels of quotes were provided as per my request. The work coordinator Kim was always available to answer my questions over the phone in a very courteous and timely manner. As this was my first time dealing with this type of repair, she had to deal with a lot of calls and questions from me but she always came through. Any phone messages were returned promptly, once by one of the owners Joe himself. A pre-repair inspection was done which included selecting shingle colours. This was done by Nick, again another courteous and patient person who allowed me to ask many questions and was very knowledgeable in answering everything. Every attempt was made to accommodate getting the work done in a timely manner that worked with my own schedule, considering this is a very busy time of the year for roof companies. The work proceeded smoothly and with the clean-up, you would never know they were there except now I have a beautiful new roof. Thanks to Shane and his crew. The work was followed with a post-repair inspection visit, making sure that everything was done as expected and that I am satisfied with the work. This is not an inexpensive roof repair company, but they deal with the latest in technology and I am impressed with how this company is run. I usually try to get a couple of opinions before hiring people to do a job, but I was comfortable right from the start and didn’t see any reason to not continue with MrRoofRepair all the way to the end. If you are looking for a roof company that really knows what it is doing, does it with competent, experienced and accredited employees, this is an excellent choice.

We needed to quickly de-clutter a home we inherited to get it ready for renovations and eventually to move in. It involved heavy items like appliances and bulky furniture that were too much for my husband and I to handle on our own. Getting them to the curbside for the regular garbage pick-ups was not an option. Plus you can only put out so much each garbage day and only every two weeks. For us time was of the essence. Booking online was convenient and the truck arrival was punctual. Two young men came to the rescue, assessed our job on site, gave us our cost list dependant on how big a truckload we would need and promptly started loading. They say they will do the removal for you, for example, emptying cupboards. I chose to have some of it already designated in areas just to be sure I remembered everything I wanted them to take although I did leave some of the higher cupboards for them. It doesn't hurt to re-check what you think are already empty compartments because I did forget to get them to take some pots and pans that I forgot to tell them about. Not a big deal considering how much they did take and also not their fault. The online booking asks you to estimate how long you think your job will take. Do not worry about this if you think you are not sure. I thought I was way off on my estimate of 1.5 hours but they worked so efficiently I was amazed at how much they were able to accomplish in that time. When I mentioned to them the time choosing question I was asked on line they told me not to be too concerned about it as it is used more as a general guideline. They book their jobs with this in mind. We're now close to moving in to our newly renovated home at which point we will now have to deal with selling our existing home. Something tells me I will be calling to arrange for another clear-out in the near future. And yes I will be gladly calling 1-800-GET JUNK again.