A breeze of air comes in through the screws of the door knob handle, we didnt notice in the summer or fall, but in winter is very noticeable. The service technician that came noticed and agreed that that is not right, and was told by the head office, that all doors are like that, that nothing else can be done., I was told to call my sales representative, to see if changing the whole handle set, makes a difference. Im really disappointed.
- Approximate cost of services:
- $50,000.00
- Company Response
Hello Enrique, we are also disappointed to hear about your experience. Please be assured that a replacement handle set will be ordered and installed for you with the expectation that this will resolve your concerns. Apologies for the inconvenience.