Alex in Richmond Hill

Very happy with Eaves Experts. Most recently, they installed a gutter and a downspout in an area where the builder missed in the front, as well as an additional downspout in the rear. Neethan took his time to discuss and provide valuable opinions on the scope with myself and my neighbour. Pierre and Eric completed the work without issue and provided services above and beyond the scope requested (caulking, mortar work, cleaning out the gutter). I feel a lot better about the condition of my exterior. This is the third time I've used Eaves Experts and I would highly recommend them.

Alex worked with me to figure out a design that met the needs of my family as well as OBC. Not everybody in contracts will put the time in to discuss options on what was effectively a minimum cost job for them, but Alex did. We landed on an Aluminum rail. I asked a lot of questions, and they were patiently answered. He made a separate trip to take measurements, show me samples, and provide an estimate before securing the work. I got two quotes for the work. Prices were comparable (Elite had a slightly better price for the job), but the level of communication and collaboration I received with Elite was a tremendous value add. We lost a post cap over the following winter and Alex came by to replace it at no cost. Build quality has held up well over the past year. I highly recommend Elite Rail Construction.

Yehven was knowlegeable, thorough, and highly professional. He quickly provided a quote over the phone, sourced a replacement part for my repair, and was available within two days to install it. Moreover, he's a very pleasant and courteous human being. I will be requesting him for my next maintenance or repair call for certain.