Reiner Hoyer, "The Reno Coach", was the best money we spent on our significant addition and renovation project on our North York home. We had decided to add on to and update our 1950s-built suburban family home, but we had no experience in construction, and further we heard nothing but horror stories from our friends and neighbours about their projects that went poorly and way over budget. Budget was our #1 concern as we are not "made of money". Reiner consulted for us from Day 1 and made sure that we did everything right, so we could accomplish our goal on-budget. He started by narrowing the focus of what we wanted to do (and could do) within the budget we set. He helped us find an outstanding architect who came up with extremely detailed, solid plans as our first step. With firm and detailed plans from the outset, we avoided almost all of the dreaded "change orders" during the construction that end up ballooning most people's budgets out of control. After completing the plans, he then helped us shop them around to contractors, and he helped us find the one we went with. When things were not going well with the contractor, Reiner did not leave us high-and-dry - he took personal ownership of the situation, and kept right on top of things until they were completed to our satisfaction. He was like our personal advocate during the process and at times it felt like, without him, we would have been lost. In the end, we were thrilled with the finished product of our renovation/addition, and thrilled with Reiner's role along the way. Further, his billing practices are transparent and fair. Most important thing of all: you can trust Reiner to be responsible, fair, and effective!
